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TMG VENTURES SDN BHD is seeking a hands-on outlet PIC to manage daily F&B operations and ensure smooth service throughout the day. You will supervise service staff, handle cashiering and POS tasks, manage customer payments and cash reconciliation, and maintain service quality and hygiene standards.
You will coordinate inventory, SOP compliance, safety procedures and liaise with suppliers and building management as required.
Serve as the Person-in-Charge (PIC) for the outlet during operating hours, overseeing daily F&B operations and ensuring smooth service throughout the day.
Oversee daily F&B operations and ensure smooth service throughout the day
Supervise service crew and assign duties according to operational requirements
Handle cashiering, POS transactions, customer payments and daily cash reconciliation
Manage customer service and resolve day-to-day operational issues
Ensure food and beverage preparation, service quality, cleanliness and hygiene standards are maintained
Coordinate stock receiving, replenishment and basic inventory control
Ensure staff comply with company SOPs, building access requirements, security procedure and workplace safety requirements
Conduct opening and closing checks and report significant operational issues to management
Coordinate with suppliers, building management and management where required
Prior F&B supervisory or management experience preferred
Able to independently manage a small outlet and team
Comfortable with cashiering, POS and basic cash reconciliation
Responsible, organised and customer-focused
Able to work shifts, weekends and public holidays where required
Good communication skills in Bahasa Malaysia and English
Opportunities for promotion