EXPORT SALES EXECUTIVE

Hernan Corporation Sdn Bhd; Selangor; Presencial; MYR 60.000 - 90.000; Jornada completa

Descripción de la vacante

Hernan Corporation Sdn Bhd, based in Malaysia, is seeking an Export Sales Executive to join our dynamic sales team on a full-time basis in Puncak Alam, Selangor. You will drive export sales growth, manage overseas customer accounts and coordinate orders from quote to delivery.

You will collaborate with internal teams and overseas offices to provide reliable service, protect customer relationships and identify new business opportunities in targeted markets.

Formación

• Diploma or Bachelor’s degree in Business Administration, International Business, Marketing, Sales or a related field.
• Preferably 2–3 years of relevant experience in export sales, international sales, account management or a related commercial role.
• Experience managing overseas customers and coordinating export orders and shipping documentation is preferred.

Responsabilidades

• Achieve export sales targets and manage overseas customer accounts.
• Identify and develop new overseas customers, importers, distributors and other business partners in assigned markets.
• Coordinate export orders from receipt of customer purchase orders through order confirmation, production planning, shipment and delivery.
• Coordinate preparation and verification of export documents and liaise with Shipping/Logistics, Warehouse, Production, QA/QC, Finance, freight forwarders and other teams.
• Maintain accurate records and prepare regular sales reports.

Educación

Bachelor’s degree in Business Administration, International Business, Marketing, Sales or related field

Descripción del empleo

About the role

Hernan Corporation Sdn Bhd is seeking an Export Sales Executive to join our dynamic sales team on a full-time basis. This role is based in Puncak Alam, Selangor and represents a key position within our sales operations, focusing on driving export sales growth and managing international client relationships. As an Export Sales Executive, you will be instrumental to develop and grow Hernan Corporation’s export sales by managing overseas customer accounts, identifying new business opportunities, achieving assigned sales targets, and coordinating customer orders through to fulfilment. The role works closely with internal departments and relevant overseas sales offices to deliver reliable service, protect customer relationships, and support profitable growth.

What you'll be doing

A. Export Sales & Business Development

• Achieve assigned export sales, revenue and/or margin targets in line with approved business plans.
• Identify, prospect and develop new overseas customers, importers, distributors and other business partners in assigned markets.
• Follow up on sales leads and enquiries, prepare quotations and proposals, and convert qualified opportunities into orders.
• Maintain an up-to-date sales pipeline and provide regular sales forecasts, activity updates and progress against targets.
• Conduct market and competitor research to identify customer needs, market trends and potential growth opportunities.
• Support approved sales campaigns, customer visits, trade fairs and other business development activities where required.

B. Customer & Account Management

• Manage relationships with assigned overseas customers and maintain regular, professional communication.
• Understand customer requirements and coordinate timely responses to enquiries, requests, feedback and complaints.
• Discuss pricing, minimum order quantities, delivery arrangements and other commercial matters within approved company guidelines.
• Identify opportunities to grow existing accounts through additional products, repeat orders and stronger customer engagement.
• Monitor customer satisfaction and promptly ***escalate*** significant complaints, disputes or risks to the reporting manager.

C. Export Orders, Documentation & Shipment Coordination

• Coordinate export orders from receipt of customer purchase orders through order confirmation, production planning, shipment and delivery.
• Check order details and coordinate with relevant teams to confirm product availability, production lead times and delivery commitments.
• Coordinate preparation and verification of applicable export and shipping documents, such as commercial invoices, packing lists, certificates of origin and other destination-specific documents.
• Liaise with Shipping/Logistics, Warehouse, Production, QA/QC, Finance, freight forwarders and other relevant parties to facilitate timely and accurate order fulfilment.
• Track shipment status, communicate material changes or delays to customers, and help resolve delivery or documentation issues.
• Ensure export transactions and records are handled in accordance with applicable requirements and the company’s procedures; seek guidance when requirements are unclear.

D. Internal & Overseas Office Coordination

• Coordinate sales‑related matters with the China sales office and other relevant overseas offices, including customer information, order processing and sales materials.
• Communicate customer requirements, order priorities and delivery commitments clearly to relevant internal departments.
• Maintain accurate customer, quotation, order, correspondence and sales activity records in the company’s designated systems and files.
• Prepare sales reports and other information required by the reporting manager.

E. General Responsibilities

• Comply with company policies, approved pricing and credit controls, delegated authority limits, and applicable legal and regulatory requirements.
• Protect confidential customer, commercial and company information.
• Carry out other reasonable duties related to the role as assigned by the reporting manager.

What we’re looking for

Diploma or Bachelor’s degree in Business Administration, International Business, Marketing, Sales or a related field.

Preferably 2–3 years of relevant experience in export sales, international sales, account management or a related commercial role. Experience managing overseas customers and coordinating export orders and shipping documentation is preferred. Experience in FMCG, food products or manufacturing is an advantage.

If you are a motivated and ambitious sales professional with export experience seeking a rewarding opportunity to advance your career, we would like to hear from you. Please submit your CV and a cover letter detailing your relevant experience and why you would be an excellent fit for this role to Hernan Corporation Sdn Bhd.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What’s your expected monthly basic salary?
• How many years’ experience do you have as an Export Sales Executive?
• Which of the following types of qualifications do you have?
• Do you have Sales Planning experience?

Hernan Corporation is a reputable Manufacturer based in Malaysia and established in 1996. Our Company markets and distributes products to Australia, New Zealand, UK, New York and recently expanded to EU countries, Hong Kong & China. We emerged quickly as an industry leader in supplying best quality Durian fruit & foodstuff products to customers. Managed by the owners, every employee works as a team and focused on meeting challenges of evolving consumer preference.

We operate a group of well established Food Manufacturing facilities producing a range of quality Durian Dessert & Bakery products. Durian is widely known and revered in Southeast Asia as the “King of Fruits”.

Hernan Corporation is a reputable Manufacturer based in Malaysia and established in 1996. Our Company markets and distributes products to Australia, New Zealand, UK, New York and recently expanded to EU countries, Hong Kong & China. We emerged quickly as an industry leader in supplying best quality Durian fruit & foodstuff products to customers. Managed by the owners, every employee works as a team and focused on meeting challenges of evolving consumer preference.

We operate a group of well established Food Manufacturing facilities producing a range of quality Durian Dessert & Bakery products. Durian is widely known and revered in Southeast Asia as the “King of Fruits”.