Export & Logistics Coordinator

Carpetmate Malaysia; George Town; On-site; MYR 31,000 - 51,000; Full time

Job summary

Lien Huat Group is seeking a proactive logistics professional to manage export operations and ensure smooth movement of products from factory to customers worldwide.

You will work with freight forwarders, agents, government agencies, suppliers, and internal teams to resolve issues and keep import/export running efficiently.

Fresh graduates are welcome; prior logistics experience is an advantage but not required; strong English and Bahasa Malaysia are preferred.

Qualifications

• Fresh graduates are encouraged to apply.
• Prior experience in logistics, shipping, export documentation, customer service, or administration is an advantage but not essential.
• Good written and spoken English and Bahasa Malaysia.
• Proficient in Microsoft Office (especially Excel and Word).
• Strong organizational skills with good attention to detail.
• Able to work independently while also being a collaborative team player.

Responsibilities

• Export & Shipping Coordination: Prepare and verify export documents, including commercial invoices, packing lists, Bills of Lading, certificates, MITI permits (K2), and other shipping documents.
• Coordinate shipment bookings with freight forwarders, shipping lines, and courier service providers.
• Track shipments and ensure timely delivery while resolving logistics issues proactively.
• Liaise with insurance providers and appointed shipping agents when required.
• Documentation & Compliance: Ensure shipping documents are accurate, complete, and submitted on time.
• Coordinate with government agencies such as MITI, MATRADE, Customs, and other regulatory authorities.
• Maintain organized records of shipping and export documentation.
• Sample & Customer Support: Prepare, inspect, and coordinate delivery of product samples to local and international customers.
• Arrange courier collections and deliveries for documents, samples, and customer requests.
• Support the sales team by coordinating shipment schedules, stock availability, and customer requirements.
• Cross-Functional Operations: Work closely with production, warehouse, purchasing, and sales teams to ensure smooth order fulfillment.
• Assist with administrative and operational projects as assigned.
• Continuously identify opportunities to improve processes, efficiency, and customer service.

Job description

Lien Huat Group is seeking a proactive logistics professional to manage export operations and ensure smooth movement of products from factory to customers worldwide.

You will work with freight forwarders, agents, government agencies, suppliers, and internal teams to resolve issues and keep import/export running efficiently.

Fresh graduates are welcome; prior logistics experience is an advantage but not required; strong English and Bahasa Malaysia are preferred.