Executive/Senior Executive, Relationship Management, Seremban Enterprise Centre

SME Bank Malaysia; Seremban; On-site; MYR 60,000 - 100,000; Full time

Job summary

SME Bank Malaysia is seeking an Executive, Relationship Management for our Seremban Enterprise Centre. The role focuses on marketing, credit evaluation, and end-to-end client relationship management for SME networks.

The candidate will assess financing needs, propose suitable bank solutions, ensure compliance, and manage post-disbursement activities, including annual reviews and governance. 3+ years in SME banking is preferred.

Qualifications

• Bachelor’s degree in accounting/finance/banking/business or related field.
• Minimum 3 years in SME or commercial banking.
• Experience in credit evaluation/analysis and understanding financial statements.
• Ability to structure financial solutions and packaging for SMEs.
• Good interpersonal, negotiations and analytical skills.
• Up-to-date knowledge of the Malaysian business environment.

Responsibilities

• Marketing, solicit and credit evaluation for the network/business units.
• Propose suitable bank products that fit customers’ business needs.
• Comply with internal and external standards, risk and compliance in financing activities.
• Provide end-to-end customer relationship management including monitoring legal documentation to disbursement.
• Plan, manage and monitor collection and post-disbursement activities including annual reviews.
• Manage changes to financing terms (pre/post disbursement).
• Ensure compliance to all rules, policies, and client charters.
• Maintain staff competency and motivation in the region.
• Ensure compliance and reporting on AMLA, fraud and other misconduct.

Skills

Negotiation skills

Interpersonal skills

Analytical skills

Credit evaluation

Education

Bachelor’s degree (Accounting/Finance/Banking/Business)

Job description

As a high-performance organisation, we offer our services through all our branches operating nationwide. Our key initiatives are driven by various action-plans to create a high level of engagement while nurturing the core values of S.M.I.L.E among the Talent Capital of the Bank.

Talent management and development are the cornerstone of our operations. We are continuously scouting for the right talents to fill up the roles as Executive, Relationship Management at our Seremban Enterprise Centre.

Responsibilities:

• Marketing, solicit and credit evaluation for the network/business units.
• Propose suitable Bank’s products that fit customers’ business needs.
• Comply with internal and external standards, risk and compliance requirements in all financing application activities.
• Provide end-to-end customer relationship management which includes:
• Monitoring the completion of legal documentation, collection of Condition Precedent until disbursement of the financing.
• Plan, manage and monitor collection and post disbursement activities including conduct of Annual Review.
• Manage request for changes to terms of financing (pre and post disbursement).
• Ensure full compliance to all set external and internal rules, policies, standard operating procedures and client charters.
• Ensure that competency and motivation of staff in the region are kept at the highest level.
• To ensure staffs to comply and report on Anti Money Laundering (AMLA), frauds and defalcations (including attempted frauds) breaches of Employee Code Of Conduct, robberies & burglaries and any other matters deemed required from time to time.

Requirements:

• A minimum of a Bachelor’s degree in accounting/finance/banking/business or other relevant background.
• Minimum of 3 years working experience in SME or Commercial banking.
• Experience in credit evaluation/analysis/ability to analyse and understand financial statement and data.
• Ability to structure financial solutions and packaging to SMEs.
• Good interpersonal, negotiations and analytical skills.
• Up-to-date knowledge of the business environment and Malaysian economy.