Senior SME Relationship Manager

Planworth Global Factoring Sdn. Bhd.; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

5 days working week

Competitive basic salary

Attractive annual performance bonus

Insurance coverage – Group Hospital/LP

Medical claims, Optical, Dental,Health

Company trips & Teambuilding

Wedding gifts & Child Birth gifts

Ergonomic office & parking

Job summary

Planworth Global Factoring Sdn. Bhd.

in Malaysia seeks a Senior Relationship Manager to lead client engagements, manage SME and corporate portfolios, and drive lending solutions such as Supply Chain Finance, Invoice Financing, Term Loans and Revolving Credit. You will build relationships, analyze needs, and deliver tailored financial products without collateral, supporting growth and cash‑flow optimisation.

Qualifications

• Possess at least a Professional certificates, SPM/ STPM/ Pre-U, Diploma, Degree in Finance / Banking / Marketing / Accountancy or equivalent with minimum 5 years of working experience as a Relationship Manager or similar positions in Financial Institution or similar government agency that promotes lending to SMEs industry.
• Experience in lending to SMEs in Bumiputera or non-Bumiputera sector, contract financing, trade financing, invoice receivables financing and factoring in Private sector will be welcomed.
• Those with experiences dealing with Government agencies, GLCs and selected listed companies would be an advantage.
• Applicants from non-banking backgrounds are encouraged to apply.
• Good interpersonal and communication skills and able to interact with people at all levels.
• Good skills in networking, financial analysis, sales, proactive, energetic, integrity and possess good business acumen.
• Meticulous and strong analytical skills to derive decisions and recommendations.
• Demonstrates a strong determination to achieve goals and overcome challenges.
• Takes proactive steps and demonstrates initiative to take on tasks independently.
• Hard-working and diligence in carrying out responsibilities.
• A Goal Go-Getter to achieve objectives and meet targets.
• Curious and Hungry to succeed in their role.
• An enthusiastic learner to acquire new knowledge and skills.

Responsibilities

• Collaborate with internal teams to execute comprehensive business plans.
• Acquire new business and strengthen relationships with new & existing clients, including paymasters.
• Optimize and grow SMEs and Corporate portfolios and recommend ideas in managing, expanding and growing the portfolio with adherence to compliance.
• Managing the leads generated by referrals and call prospects to deliver a remarkable consultation experience.
• Meet prospects to identify their needs and requirements. Provide them with advice on financial solutions to meet their financial / cash flow needs.
• Communicate with prospects to evaluate joint initiatives and proposals to see how they align with established roadmaps and business priorities.
• Process/ Screen data/ information on financing proposal with our credit friendly SMEs Credit Scoring, analysing the market trend, examining risks and financial accuracy in recommending to credit risk for the approval process.
• Updating the digital Customer Relationship Management (CRM) System as part of managing the relationship with prospects and clients as part of growing the SMEs / Corporate portfolio.

Skills

CRM experience

Financial analysis

Sales

Networking

Interpersonal skills

Education

Professional certificates

SPM/STPM/Pre-U

Diploma

Degree in Finance/Banking/Marketing/Accountancy

Tools

CRM software

Job description

Tired of leading and managing people ! Opportunity to focus in building your career as a sole contributor.

Leave the stress behind. Planworth’s simple and fast credit approval process creates an empowering environment where your expertise drives real progress and career growth, supported by products that complement banking facilities.

The incumbent will be in charge of offering Supply Chain Financing, Invoice financing, Term Loan, Revolving Credit, Export Financing and debt or credit risk protection to SMEs and larger business to assist their working capital with no collateral required. As a Senior Relationship Manager, you play a crucial role in driving business strategies, managing client relationships, and growing this sector.

Duties and Responsibilities:

Collaborate with internal teams to execute comprehensive business plans.

Acquire new business and strengthen relationships with new & existing clients, including paymasters.

Optimize and grow SMEs and Corporate portfolios and recommend ideas in managing, expanding and growing the portfolio with adherence to compliance.

Managing the leads generated by referrals and call prospects to deliver a remarkable consultation experience.

Meet prospects to identify their needs and requirements. Provide them with advice on financial solutions to meet their financial / cash flow needs.

Communicate with prospects to evaluate joint initiatives and proposals to see how they align with established roadmaps and business priorities.

Process/ Screen data/ information on financing proposal with our credit friendly SMEs Credit Scoring, analysing the market trend, examining risks and financial accuracy in recommending to credit risk for the approval process.

Updating the digital Customer Relationship Management (CRM) System as part of managing the relationship with prospects and clients as part of growing the SMEs / Corporate portfolio.

Job Requirements:

Possess at least a Professional certificates, SPM/ STPM/ Pre.U, Diploma, Degree in Finance / Banking / Marketing / Accountancy or equivalent with minimum 5 years of working experience as a Relationship Manager or similar positions in Financial Institution or similar government agency that promotes lending to SMEs industry.

Experience in lending to SMEs in Bumiputera or non-Bumiputera sector, contract financing, trade financing, invoice receivables financing and factoring in Private sector will be welcomed.

Those with experiences dealing with Government agencies, GLCs and selected listed companies would be an advantage.

Applicants from non-banking backgrounds are encouraged to apply.

Good interpersonal and communication skills and able to interact with people at all levels.

Good skills in networking, financial analysis, sales, proactive, energetic, integrity and possess good business acumen.

Meticulous and strong analytical skills to derive decisions and recommendations.

Demonstrates a strong determination to achieve goals and overcome challenges.

Takes proactive steps and demonstrates initiative to take on tasks independently.

Hard-working and diligence in carrying out responsibilities.

A Goal Go-Getter to achieve objectives and meet targets.

Curious and Hungry to succeed in their role.

An enthusiastic learner to acquire new knowledge and skills.

We appreciate your talent: Benefits and Perks

5 days working week.

Competitive basic salary.

Attractive annual performance bonus. Our rewards philosophy matches pay to performance, potential and work ethics.

Insurance coverage for staff - Group Hospitalization, Group Term Life and Group Personal Accident.

Other staff benefits such as Medical claims, Optical, Dental, Annual health screening, Company trips, Teambuilding activities, Wedding gifts, Child Birth gifts and many more.

Large, modern, luxury, advanced and trendy office layout for your optimum safety, comfort and performance, prayer room, training room and a secure basement parking.

Pantry service with beverage vending machine. Enjoy complimentary, barista-style refreshments, including a selection of Cappuccinos, Lattes, and Americanos available throughout the day.

We are committed to employee health, wellbeing and comfort – We provide ergonomic adjustable chairs and desks to support and promote good health and body posture. Ergonomic chairs and tables are highly adjustable to suit the natural position of your joints and body type to align your shoulders, provide hips and spine support, increased productivity, and enhanced employee comfort.

Accelerate Your Career Growth - We offer a specialized sales skill assessment tool to evaluate your current skill set as part of upskilling your sales skill to better than ever. To help you advance, we offer structured mentoring and coaching programs intended to build leadership and management capabilities through real-world, on-the-job training. Furthermore, there are plenty of career growth opportunities and avenues to diversify into other roles within the company.

Where are we? Ideal Location

Close to Putra LRT - Ampang Park Station (5 mins walk)

Adjacent to MRT - Ampang Park Station (5 mins walk)

Surrounded by shopping centres - short walking distance to KLCC, Avenue K, Intermark and etc.

Located on the ground floor of a 33 storey building with more than 10,000ft of work space.

Unlock job insights

Your application will include the following questions:

• Which of the following Customer Relationship Management (CRM) systems do you have experience using?
• Which of the following types of qualifications do you have?
• Which of the following statements best describes your right to work in Malaysia?
• How many years' experience do you have as a Small Medium Enterprise Relationship Manager?
• What's your expected monthly basic salary?
• How much notice are you required to give your current employer?
• Do you have experience in a sales role?
• Do you have experience working in a business banking environment?

An established and well-known financial institution (FI) registered with the Ministry of Finance and the Government’s eProcurement platform. Planworth, is a multiple-award winning FI that include 2024 Enterprise 50. Standing as the largest non-bank Factoring FI in Supply Chain Finance across the Singapore and Malaysia markets combined. We empower SMEs, large corporations, and listed entities through a diversified portfolio of credit facilities without collateral designed to optimize cash flow at every stage of the business cycle: Supply Chain & Pre-Financing, Revolving Credit, Term Loan, Letter of Credit, Letter of Undertaking, Performance Bond and Invoice Financing.

An established and well-known financial institution (FI) registered with the Ministry of Finance and the Government’s eProcurement platform. Planworthe, is a multiple-award winning FI that include 2024 Enterprise 50. Standing as the largest non-bank Factoring FI in Supply Chain Finance across the Singapore and Malaysia markets combined. We empower SMEs, large corporations, and listed entities through a diversified portfolio of credit facilities without collateral designed to optimize cash flow at every stage of the business cycle: Supply Chain & Pre-Financing, Revolving Credit, Term Loan, Letter of Credit, Letter of Undertaking, Performance Bond and Invoice Financing.

Perks and benefits Outpatient Medical Coverage Group Hospitalization & Surgical Coverage Group Personal Accident Coverage Group Term Life Coverage Performance Bonus Scheme Marriage Leave and Wedding Gift Dental, Optical and Annual Health Screening Study Leave

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What can I earn as a Small Medium Entreprise Relationship Manager