Relationship Management, Shah Alam Enterprise Centre

SME Bank Malaysia; Shah Alam; On-site; MYR 60,000 - 90,000; Full time

Job summary

SME Bank Malaysia is seeking a Relationship Management professional for the Shah Alam Enterprise Centre to manage SME client relationships end-to-end. The role title includes Executive/Senior Executive/Manager levels, with emphasis on developing financing proposals and marketing SME banking solutions.

Responsibilities include credit proposals, product recommendations, compliance, end-to-end relationship management, and coordinating account interventions.

Qualifications

• Bachelor's degree in relevant fields.
• Minimum of 2 years working experience in SME or Commercial banking.
• Excellent communication, listening and writing skills.
• Ability to structure financial solutions and packaging to SME.
• Good interpersonal, negotiations and analytical skills.
• Up-to-date knowledge of the business environment and Malaysian economy.
• Ability to analyze and understand financial statement and data.

Responsibilities

• Perform marketing and prepare financing proposal for SME Customers until disbursement.
• Recommend suitable Bank’s products that fit customers’ business needs.
• Comply with internal and external standards, risk and compliance requirements in all financing application activities.
• Provide end-to-end customer relationship management.
• Execute task in account management and coordinate specific interventions.
• Plan and execute collection and post disbursement workout / restructuring activities.
• Prepare request for changes to terms at financing (pre and post disbursement).
• Implement and adherence to regulatory guidelines and compliance.
• Perform any other duties and responsibilities as assigned from time to time.

Skills

Relationship management

Financial analysis

Communication skills

Interpersonal skills

Negotiation

SME banking knowledge

Regulatory compliance

Education

Bachelor's degree

Job description

As a high-performance organisation, we offer our services through all our branches operating nationwide. Our key initiatives are driven by various action-plans to create a high level of engagement while nurturing the core values of S.M.I.L.E among the Talent Capital of the Bank.

Talent management and development are the cornerstone of our operations. We are continuously scouting for the right talents to fill up the roles as Relationship Management (Executive/Senior Executive/Manager) at our Shah Alam Enterprise Centre.

Responsibilities

• Perform marketing and prepare financing proposal for SME Customers until disbursement.
• Recommend suitable Bank’s products that fit customers’ business needs.
• Comply with internal and external standards, risk and compliance requirements in all financing application activities.
• Provide end-to-end customer relationship management.
• Execute task in account management and coordinate specific interventions.
• Plan and execute collection and post disbursement workout / restructuring activities.
• Prepare request for changes to terms at financing (pre and post disbursement).
• Implement and adherence to regulatory guidelines and compliance.
• Perform any other duties and responsibilities as assigned from time to time.

Requirements

• A minimum of a Bachelor’s degree or its equivalent in relevant fields.
• Minimum of 2 years working experience in SME or Commercial banking.
• Excellent communication, listening and writing skills.
• Ability to structure financial solutions and packaging to SME.
• Good interpersonal, negotiations and analytical skills.
• Up-to-date knowledge of the business environment and Malaysian economy.
• Ability to analyze and understand financial statement and data.