Executive Secretary

RHB Banking Group; Kuala Lumpur; On-site; MYR 40,000 - 66,000; Full time

Job summary

RHB Banking Group is seeking an Executive Secretary in Malaysia to support the Head with correspondence, calendar management, and document preparation. The role requires drafting responses, coordinating meetings, and ensuring deadlines are met with discretion.

The position includes handling confidential information, maintaining records, and providing general administrative support. You will contribute to smooth office operations and assist with ad hoc tasks as needed.

Qualifications

• Duties listed are administrative and secretarial tasks.
• Ability to draft responses and highlight urgency in correspondence.
• Proven ability to organize calendars, meetings and minutes.

Responsibilities

• Handle all correspondence, calls, mails, and confidential documents, prioritizing urgent items.
• Direct documents to internal staff with guidance for replies; draft responses for Head's approval.
• Review, proofread and format business documents for Head's approval and policy compliance.
• Manage Head's calendar and coordinate meetings and events, taking minutes as required.
• Prepare background information, briefing papers and reports for decision making.
• Provide general admin support and maintain office records and supplies.

Job description

Manage Correspondence Including Business Correspondence

• Handle all phone calls, general information, queries, mails, reports, business documents and all confidential correspondences, highlighting and prioritizing urgent correspondence
• Direct correspondences and documents to the appropriate internal staff with instructions and/or suggestions for a suitable reply. Determines which correspondences can be handled by self and takes initiative in drafting responses for the Head’s approval.
• Reviews, proofreads and formats all business correspondence, recommendation papers, memos, letters, prepared for the Head’s approval / decision to ensure accuracy and completeness, as well as consistency to the Group / Business policy standards. Exercises good judgment in following up with staff to ensure deadlines are met on documents requiring approval.

Manage Head’s Calendar and Business Events

• Manages and maintains the Head’s calendar, prioritize meetings according to the level of importance, coordinate full range of meeting and event arrangement, effectively.
• Organizes and attends meetings, takes minutes and produces meeting summaries, if required, and ensures that the Head is well prepared for the meetings (i.e. print relevant material, set up slides).
• Maintains and tracks Head’s business reports, submission papers, priority lists of projects, board memberships and other responsibilities.

Provide Business Support

• Conducts research, compiles data, prepares and provides background information, meeting summaries, business related reports, briefing papers, presentations and other supporting documents in preparation for scheduled appointments, meetings, speaking engagements and to assist the Head’s in his / her decision‑making process

Admin

• Processes records and forms, requisitions for office supplies, and performs other administrative support procedures for effective office management
• Maintains effective records and administration
• Responsible for all office administration, administration of staff (non‑clerical / driver, if any) and office maintenance
• Back‑up and support to other Secretary/EA, if required
• All other adhoc projects / tasks / assignments

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Banking & Credit More than 10,000 employees

RHB Banking Group is a leading regional financial services provider headquartered and listed in Malaysia. Established in 1913, we offer comprehensive banking solutions across retail, business, corporate, and Islamic banking. With a strong presence in Malaysia and nine ASEAN countries, we are committed to delivering simple, fast, and seamless experiences. Guided by our brand promise, “Together We Progress,” we continue building a sustainable and inclusive future with our customers and stakeholders.

RHB Banking Group is a leading regional financial services provider headquartered and listed in Malaysia. Established in 1913, we offer comprehensive banking solutions across retail, business, corporate, and Islamic banking. With a strong presence in Malaysia and nine ASEAN countries, we are committed to delivering simple, fast, and seamless experiences. Guided by our brand promise, “Together We Progress,” we continue building a sustainable and inclusive future with our customers and stakeholders.

What can I earn as an Executive Secretary