Executive Secretary

Mandarin Oriental; Bandar Penawar; On-site; MYR 60,000 - 100,000; Full time

Job summary

Mandarin Oriental in Malaysia seeks an experienced Executive Office Manager to provide primary administrative, operational and strategic support to the GM. You will manage EXCO coordination, prepare presentations, reports and briefing papers, and oversee confidential executive matters.

You will coordinate strategic projects, governance, sustainability initiatives and VIP/GM guest arrangements, ensuring timely action and high-level liaison with owners and leadership teams.

Responsibilities

• Executive Office Management Primary administrative, operational and strategic support to the GM Executive correspondence, presentations, reports and briefing papers EXCO/leadership meeting coordination and action follow-up Management of confidential Executive Office matters
• Strategic Projects & Follow-up Coordinate and track key resort projects and strategic initiatives Maintain action plans, deadlines and cross-functional follow-up Help ensure priorities agreed by the GM/leadership team are actually delivered
• Governance, Audit & CompliancePlanning, monitoring and follow-up around audits, safety, security and governance initiatives This aligns particularly well with the gap you subsequently identified around FLHSS administration and follow-through
• Sustainability Coordinate sustainability actions and initiatives across MODES and maintain the platform, reporting standards.
• Owner & Corporate Support Liaison with the Owners’ team when required Support owner reporting, business plans, presentations and quarterly documentation
• VIP / GM Guest CoordinationCoordinate VIP and GM guest arrangements Welcome cards, amenities and arrival preparation Reservations for VIPs, regular guests and Mandarin Oriental leadership

Job description

• Executive Office Management Primary administrative, operational and strategic support to the GM Executive correspondence, presentations, reports and briefing papers EXCO/leadership meeting coordination and action follow-up Management of confidential Executive Office matters
• Strategic Projects & Follow-up Coordinate and track key resort projects and strategic initiatives Maintain action plans, deadlines and cross-functional follow-up Help ensure priorities agreed by the GM/leadership team are actually delivered
• Governance, Audit & CompliancePlanning, monitoring and follow-up around audits, safety, security and governance initiatives This aligns particularly well with the gap you subsequently identified around FLHSS administration and follow-through
• Sustainability Coordinate sustainability actions and initiatives across MODES and maintain the platform, reporting standards.
• Owner & Corporate Support Liaison with the Owners’ team when required Support owner reporting, business plans, presentations and quarterly documentation
• VIP / GM Guest CoordinationCoordinate VIP and GM guest arrangements Welcome cards, amenities and arrival preparation Reservations for VIPs, regular guests and Mandarin Oriental leadership