EXECUTIVE, SALES & MARKETING

ECO MAJESTIC DEVELOPMENT SDN BHD; Malaysia; On-site; MYR 67,000 - 100,000; Full time

Job summary

ECO MAJESTIC DEVELOPMENT SDN BHD is seeking an operations-focused role to engage customers, manage leads, and support marketing campaigns for property sales in Malaysia. The executive will handle on-ground sales activities, client meetings, and follow-ups to drive conversions.

The role involves maintaining CRM records, organizing property launches, and providing market feedback to managers. Fresh graduates or those with 1–3 years in sales/marketing are encouraged to apply.

Qualifications

• Bachelor's degree in marketing, mass comms, business admin, real estate or related field.
• Certification or short courses in digital marketing, branding or CRM tools is a plus.
• Fresh graduates with strong internship exposure or 1–3 years in sales/marketing encouraged to apply.

Responsibilities

• Lead Management & Customer Engagement: Engage with potential buyers and investors to convert sales; manage enquiries, appointments and follow-ups; build positive relationships.
• Sales Support & Conversion Activities: Assist in implementing sales and marketing strategies for property launches; support conversion and engagement; help achieve targets.
• Marketing Campaign & Event Support: Support sales planning, advertisements and promotions; assist in planning sales galleries and roadshows; support launches.
• Market Research & Competitor Monitoring: Conduct competitor analysis and gather customer feedback; provide observations to management.
• System Updates & Reporting: Maintain CRM records; update sales activity reports; ensure timely reporting.

Skills

Customer Engagement

Lead follow-up

Communication

CRM

Education

Bachelor's Degree in Marketing, Mass Communications, Business Administration, Real Estate, or related field

Tools

CRM tools

Job description

Role Summary

An operations-focused role responsible for direct customer engagement, lead conversion, and supporting marketing campaigns. This role involves on-ground sales activities, client meetings, and follow-ups to drive property sales. The Executive assists in organizing property launches, maintaining CRM records, and providing market feedback to managers.

Key Outcomes

• Strong interpersonal and communication skills.
• Proactive in lead management and customer engagement.
• Good understanding of digital marketing and real estate trends.

Key Responsibilities

Lead Management & Customer Engagement

• Engage with potential buyers and investors to convert sales.
• Manage customer enquiries, appointments and follow-up activities.
• Build positive customer relationships and customer experiences.

Sales Support & Conversion Activities

• Assist in implementing sales and marketing strategies for property launches.
• Support sales conversion and customer engagement activities.
• Assist in achieving assigned sales targets.

Marketing Campaign & Event Support

• Support marketing strategies, including sales planning, advertisements and promotions.
• Assist in planning and executing sales gallery events and roadshows.
• Support project launches and promotional activities.

Market Research & Competitor Monitoring

• Conduct competitor analysis and market research.
• Gather customer feedback and market intelligence.
• Provide observations and recommendations to management.

System Updates & Reporting

• Maintain CRM records and customer information.
• Update sales activity reports and lead tracking records.
• Ensure timely and accurate reporting.

Core Competencies & Technical Expertise

• Customer Engagement & Support – Assist in responding to customer enquiries and supporting lead follow-up processes.
• Sales Gallery & Site Coordination – Support the setup and operations of sales galleries, roadshows, and on-ground events.
• Market Survey Support – Assist in compiling competitor research and customer feedback reports.

Mindset & Behaviours

• Strong communication skills, both written and verbal.
• Able to work well in a fast-paced, team-oriented environment.
• Willingness to learn and take initiative on assigned tasks.

Tools & Methodologies

• Customer Relationships Management – Maintain and update customer data in CRM or lead management systems.

Qualification and Experience

• Educational Background – Bachelor's Degree in Marketing, Mass Communication, Business Administration, Real Estate, or a related field.
• Certification or short courses in digital marketing, branding, or CRM tools is an added advantage.
• Experience Requirements – Fresh graduates with strong internship exposure or 1-3 years of working experience in sales or marketing are encouraged to apply.

We will only be in contact with successfully shortlisted candidates for the next phase of the recruitment process within 2-4 weeks.

We truly appreciate your interest and always look forward to meeting great people who'd like to work with us! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it!

At EcoWorld, we are more than just a property developer; we are creators of thriving, sustainable communities. With over a decade of experience, our commitment to excellence drives us to build exceptional spaces and contribute to a better, greener future. Experience a vibrant and forward-thinking workplace where efficiency and creativity are celebrated. EcoWorld fosters professional growth and offers a challenging yet rewarding environment where you can make a difference. We embrace technology and digital innovation to remain at the forefront of Malaysia’s real estate industry. So, if you’re passionate about sustainability and progress, EcoWorld is the perfect place for you.