Sales Admin Executive – Property Division
Rapid Synergy Berhad is an investment holding company involved in property development and related business activities in Malaysia. We are committed to building sustainable growth through operational excellence, professionalism, and strong teamwork.
As part of our business expansion, we are looking for a dedicated and detail-oriented Sales Admin Executive to join our Property Division and support the smooth administration of our property sales operations.
Duties & Responsibilities:
- Handle day-to-day sales administration activities for property development projects.
- Manage and maintain accurate records of property bookings, sales documents and purchaser information.
- Prepare, check and process sales-related documentation, including booking forms, Sales & Purchase Agreements (SPA), loan documents, letters and other relevant documents.
- Liaise with purchasers, sales personnel, property agents, panel lawyers, bankers / financial institutions and relevant parties to ensure smooth and timely completion of sales documentation.
- Follow up with purchasers and panel bankers on loan application and loan approval status.
- Coordinate SPA and loan documentation signing appointments with purchasers, solicitors and relevant parties.
- Monitor and follow up on sales progress, outstanding documents, loan status and other pending matters to ensure all timelines are met.
- Prepare and issue letters, reminders and other correspondence to purchasers when required.
- Assist in monitoring progressive billing, payment status and outstanding payments, and follow up with relevant parties accordingly.
- Maintain proper and systematic filing of all sales and purchaser-related documents for easy reference and audit purposes.
- Prepare and update weekly and monthly sales reports, sales status reports and other reports required by Management.
- Assist the Sales & Marketing team in sales launches, roadshows, exhibitions and other property-related events when required.
- Attend to purchasers’ enquiries and provide timely assistance on sales documentation, loan applications, SPA matters and other related issues.
- Ensure all sales administration processes are carried out in accordance with company SOPs, relevant requirements and applicable regulations.
- Work closely with internal departments including Sales & Marketing, Finance, Legal and Project teams to ensure smooth coordination of property sales.
- Handle sales cancellation, refund, transfer or other related documentation when required.
- Maintain confidentiality of purchaser and company information at all times.
- Perform other duties and ad hoc assignments as assigned by Management from time to time.
Job Requirements:
- Diploma / Degree in Business Administration, Property Management, Real Estate, Finance or related discipline.
- Minimum 2 years of relevant experience in Sales Administration / Credit Administration, preferably with a property developer.
- Hands-on experience in the full property sales administration process including booking, loan application and follow-up, SPA documentation, signing coordination, progressive billing, payment follow-up and completion matters.
- Familiar with liaising with purchasers, bankers / financial institutions, panel solicitors, property agents and internal departments.
- Able to independently monitor and follow up on loan approval, SPA signing, outstanding documents, progressive billing and outstanding payments.
- Experience in preparing weekly / monthly sales reports and sales status reports.
- Familiar with handling purchaser documentation, letters, reminders, cancellation / refund and other sales-related administrative matters.
- Proficient in Microsoft Office, especially Excel and Word.
- Meticulous, well-organized and able to maintain accurate records and proper filing.
- Able to work independently, follow up proactively and meet deadlines.
- Knowledge of HDA, property development procedures and SPA-related processes will be an added advantage.
- Willing to assist in property launches, exhibitions, roadshows and other sales activities when required.