Executive, People Operations

Chin Hin Group Berhad; Kuala Lumpur; On-site; MYR 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental & Insurance Coverage

Employee Training & Development

Employee Engagement Activities

Modern Office Environment

Shuttle Van Service

Job summary

Chin Hin Group Berhad is looking for an Executive, People Operations to enhance HR services across the employee lifecycle. This role involves executing HR transactions, maintaining employee records, and providing support on HR queries. Candidates should have a relevant degree and 2-3 years of HR experience.

The position also supports the implementation of HR systems and contributes to continuous improvement initiatives while ensuring compliance with employment laws and internal policies.

Qualifications

• 2-3 years of experience in HR operations or HR shared services.
• Good working knowledge of local employment legislation and payroll practices.
• Strong attention to detail and data accuracy.

Responsibilities

• Execute end-to-end daily HR operational transactions.
• Maintain and ensure accuracy of employee records in HR systems.
• Act as a first point of contact for employee queries.
• Support implementation of HR systems and digital tools.
• Contribute to continuous improvement initiatives.

Skills

HR operations

Attention to detail

Communication skills

Interpersonal skills

Familiarity with HR systems

Process improvement

Education

Diploma or Bachelor's Degree in Human Resources

Tools

Microsoft Office

Job description

The Executive, People Operations plays a key role in delivering reliable, efficient, and employee-centric HR services across the employee lifecycle. This role supports the People Services Delivery function by ensuring HR transactions are executed accurately, employee data is well maintained, and employees experience consistent, compliant, and responsive people operations support. The position works closely with internal stakeholders and team members to uphold service standards and continuously improve HR processes.

Job Description

Execute end-to-end daily HR operational transactions, including payroll processing support, benefits administration, employee data management, HR letters generation, onboarding and offboarding activities

Maintain, update, and ensure accuracy and integrity of employee records in HR systems, in compliance with data confidentiality and privacy requirements

Act as a first point of contact for employee queries, providing timely and professional support on HR policies, processes, and systems

Support the implementation, adoption, and effective use of HR systems, digital tools, and automation initiatives to enhance service delivery

Prepare and maintain HR process documentation, standard operating procedures (SOPs), and knowledge base materials

Contribute to continuous improvement initiatives by identifying process gaps, inefficiencies, and opportunities to enhance employee experience

Ensure compliance with internal HR policies, employment laws, statutory requirements, and regulatory standards

Participate in internal and external audits, and support risk management and internal control activities as required

Review, verify, and process employee claims in accordance with company guidelines (if applicable)

Collaborate closely with People Operations team members to meet service level agreements (SLAs), turnaround times, and quality standards

Job Requirements

Possess a Diploma or Bachelor’s Degree in Human Resources, Business Administration, or a related discipline

Preferably candidates with 2-3 years of relevant working experience in HR operations, HR shared services, or outsourced payroll environments, with hands-on exposure to end-to-end employee lifecycle processes. Experience in the manufacturing industry would be an added advantage.

Good working knowledge of local employment legislation, statutory requirements, and payroll practices, with the ability to apply policies accurately and consistently

Strong attention to detail with a high level of data accuracy, confidentiality, and process discipline when handling employee information and HR documentation

Good communication and interpersonal skills, with the ability to respond professionally to employee queries and work effectively with internal stakeholders across different levels

Demonstrated ability to work independently as well as collaboratively in a service-driven, fast-paced, and process-oriented environment

Familiarity with HR systems, HR technology platforms, and Microsoft Office applications, with a positive, proactive mindset towards digital tools and process improvement

Possesses a positive, responsible, and learning-oriented attitude, with a strong sense of ownership to ensure service quality and continuous improvement

Chin Hin Group is an Integrated Builders Conglomerate which encompasses primary business sectors namely trading, manufacturing, property, hospitality and transportation. The company was established in 1974 as a humble building materials trader with passionate goal to grow in all areas of its business. It started its operation without much capital and credentials but a pursuit of becoming a strong company through Integrity, Performance, Teamwork. Having its foundation built sturdily, today, Chin Hin Group is a multi-local corporation with diversified portfolio of 20 stable and progressive companies.

Perks and Benefits

• Medical, Dental & Insurance Coverage
• Employee Training & Development Programs
• Employee Engagement & Wellness Activities
• Modern Office Environment
• Shuttle Van Service