Executive of Maxis Centre

MAXIS Malaysia; Petaling Jaya; On-site; MYR 50,000 - 70,000; Full time

Job summary

MAXIS Malaysia is seeking an Executive of Maxis Centre in Petaling Jaya to lead the team in delivering exceptional customer experiences at the store. The role includes showcasing digital lifestyle solutions, cultivating a culture of innovation and collaboration, and driving constant learning within the team. Ideal candidates will demonstrate a customer-oriented mindset and have leadership capabilities. This position provides an opportunity to make a significant impact in a dynamic retail environment.

Qualifications

• Ability to lead a team and innovate in a retail environment.
• Strong communicator, able to engage customers effectively.
• Experience in retail or customer service is preferred.

Responsibilities

• Deliver exceptional customer experiences in-store.
• Cultivate a culture of innovation and collaboration.
• Develop expertise within the team for enhanced customer interactions.
• Leverage customer insights to improve retail strategies.

Skills

Customer-oriented mindset

Team leadership

Innovative thinking

Demonstration and presentation skills

Job description

## Executive of Maxis CentreApplylocations: Sunway Pyramidtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR12720**Are you ready to get ahead in your career?*** We want to empower you to turn your ambitions into achievements.* We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.* Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.* To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.**Why does this job exist and why is it critical?**1 Lead the team to deliver well-differentiated customer experience in a Maxis Concept Store primarily by showcasing digital lifestyle solutions through in-store demonstrations and being a solutions advisor to the customers2 Ensure consistent high standards in terms of creating a dynamic retail store environment, cultivate the culture of constant innovation/experimentation and contribute in facilitating a constantly learning and sharing culture with active collaboration with the team members and key stakeholders3 Develop the team for Expert-level solutioning, providing personalised conversations with customers to enrich customer’s lifestyle and instrumental in delivering end-to-end walk-out-working experience4 Build a new retail environment enabled with Experiential journey demonstrating relevant solutions to create excitement for customers at every engagement opportunity leveraging both ‘digital’ and ‘physical’ capabilities and customer insights5 Drive constant learning and exposure to various external partners/solutions providers, advanced retail technologies in terms of delivering of lifestyle solutions and adapt to the world beyond conventional telecommunications.6 Be a great ambassador of Maxis with fully customer oriented mind-set and a champion in delivering unmatched customer experience**What’s next?*** Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.* Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.