Digital Assets Intern

Menara Maxis; Kuala Lumpur; On-site; MYR 11,160 - 16,740; Full time

Job summary

Maxis is offering a Digital Assets Intern role based in Kuala Lumpur, focusing on website management, SEO, eCommerce support, GenAI chatbot testing, and platform analytics. You will gain hands-on experience across digital marketing, data analysis, and technical tasks.

This internship starts in September for up to 6 months, with the chance to contribute to real projects supporting Maxis Enterprise customers and improve customer experience.

Qualifications

• Strong attention to detail in updates and reporting.
• Problem-solving mindset for chatbot testing and analytics.
• Clear written and verbal communication for documentation and coordination.
• Strong organizational skills with ability to manage multiple tasks.
• Adaptability and eagerness to learn new tools and technologies.

Responsibilities

• Support the management of Maxis Enterprise digital platforms (website, self-care portal, eCommerce store, GenAI chatbot, etc.).
• Coordinate and perform quality checks for website content updates.
• Assist in SEO implementation efforts by coordinating content enhancements with Product stakeholders.
• Conduct competitor research analysis and compile user guides for internal reference.
• Test GenAI chatbot features, document results, and report capability enhancements.
• Support platform analytics by checking analytics implementation and preparing performance reports.

Skills

Analytical skills

Communication skills

Soft skills

Organizational skills

Adaptability

Willingness to learn

Job description

## Digital Assets InternApplylocations: Menara Maxistime type: Full timeposted on: Posted Todayjob requisition id: JR13490**Are you ready to get ahead in your career?*** We want to empower you to turn your ambitions into achievements.* We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.* Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.* To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.**Why does this job exist and why is it critical?**Join Maxis as a **Digital Assets Intern** and gain hands-on experience in managing digital platforms that support Maxis Enterprise customers. In this role, you will be involved in website management, SEO implementation, eCommerce store support, GenAI chatbot testing, and platform analytics. This internship offers an opportunity to develop digital marketing, analytical, and technical skills while contributing to impactful projects that enhance the customer experience.**Key Responsibilities*** Support the management of Maxis Enterprise digital platforms (website, self-care portal, eCommerce store, GenAI chatbot, etc.).* Coordinate and perform quality checks for website content updates.* Assist in SEO implementation efforts by coordinating content enhancements with Product stakeholders, based on agency recommendations.* Conduct competitor research analysis and compile user guides for internal reference.* Test GenAI chatbot features, document results, and report capability enhancements.* Support platform analytics by checking analytics implementation and preparing performance reports.**Preferred Skills/Qualifications*** **Analytical Skills**: + Strong attention to detail to ensure accuracy in updates, implementations, and reporting. + Problem-solving mindset to identify issues and propose solutions, especially for chatbot testing and analytics.* **Communication Skills**: + Clear written and verbal communication for documentation, reporting, and coordination.* **Soft Skills**: + Strong organizational skills with the ability to manage multiple tasks and priorities. + Adaptability and eagerness to learn new tools and technologies.**Internship Period*** We are looking for an intern who can **start in September for up to 6 months*** Applicants **must include their availability period clearly in their CV**.**What’s next?*** Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.* Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.