Executive, IT (Integration & Automation)

DHL Supply Chain; Selangor; On-site; Confidential; Full time

Job summary

DHL Supply Chain is seeking a technical professional to develop and support system integrations across internal and external applications. You will manage EDI and API integrations with customers and partners, troubleshoot data flows, and identify automation opportunities to streamline processes.

You will design and maintain Power BI dashboards for operational insight, collaborating with business users, vendors, and IT to gather requirements and ensure data accuracy and performance.

Qualifications

• Diploma or degree in IT or related field.
• Experience in system integration, EDI/APIs, or automation projects.
• Proficiency with SQL and database concepts.
• Experience in Power BI or similar BI tools for dashboards.
• Strong analytical and communication skills; logistics experience is a plus.

Responsibilities

• Develop and support system integrations between internal and external applications.
• Manage and maintain EDI and API integrations with customers and business partners.
• Troubleshoot and resolve integration and data flow issues.
• Identify and implement automation opportunities to improve business processes.
• Develop and maintain Power BI dashboards and reports for operational and business insights.
• Work closely with business users, customers, vendors, and IT teams to gather requirements and deliver solutions.
• Ensure data accuracy, system performance, and process efficiency.

Skills

System integration

EDI

API integrations

Automation projects

Power BI dashboards

Data analysis

Communication

Logistics domain knowledge

Education

IT degree or Diploma

Tools

Power BI

SQL

Job description

About Us

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building the logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results every day.

Key Responsibilities

• Develop and support system integrations between internal and external applications.
• Manage and maintain EDI and API integrations with customers and business partners.
• Troubleshoot and resolve integration and data flow issues.
• Identify and implement automation opportunities to improve business processes.
• Develop and maintain Power BI dashboards and reports for operational and business insights.
• Work closely with business users, customers, vendors, and IT teams to gather requirements and deliver solutions.
• Ensure data accuracy, system performance, and process efficiency.

Qualifications & Requirements

• Diploma or Bachelor's Degree in IT, Computer Science, or related field.
• Experience in system integration, EDI, API, or automation projects.
• Knowledge of SQL and database concepts.
• Experience developing dashboards using Power BI or similar BI tools.
• Strong analytical, problem-solving, and communication skills.
• Experience in logistics, supply chain, WMS, TMS, or SAP environments is an added advantage.