Executive, Industrial Sales Services

SD Guthrie Berhad; Malaysia; On-site; MYR 45,000 - 60,000; Full time

Job summary

A reputable company in Malaysia is seeking an Executive for Industrial Sales Services in Petaling Jaya. The successful candidate will manage credit applications, handle customer inquiries, and ensure timely documentation and shipment updates. Ideal candidates should have a degree in Business Management or relevant fields and at least three years of experience in logistics and customer service. This full-time role offers growth opportunities in a dynamic environment.

Qualifications

• Minimum of 3-years working experience in relevant fields.
• Experience in Logistics and Transportation Operations/Supply Chain/Manufacturing.
• Proven ability to manage customer inquiries and complaints.

Responsibilities

• Manage credit applications and monitor overdue accounts.
• Coordinate shipment and delivery updates to customers.
• Prepare documentation related to customer registrations.

Skills

Logistics knowledge

Customer service skills

Attention to detail

Education

Degree in Business Management/Supply Chain/Logistics and Transportation

Job description

• • Executive, Industrial Sales Services page is loaded## Executive, Industrial Sales Serviceslocations: Ara Damansara, Selangor, Malaysiatime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR2411We value our people and encourage everyone to grow professionally. If you think this opportunity is right for you, we encourage you to apply!**Job Description:****Roles & Responsibilities*** Manage credit application for credible customers from the Credit Committee* Monitor overdue in debtors account and resolve delinquent account issue within specified period* Ensuring payments are timely received as per remittance advice and as per registered counter party* Coordinate in preparing application of ‘credit release’* **Sales Order Processing*** Manage incoming Purchasing Order (PO) from the customers* Manage execution of Sales Order (SO) from issuance of SO, delivery planning up to collection of payment* Ensuring compliance to SOP & company policies* Ensuring Sales Confirmation/Sales Order (SO)/Sales Contracts (SC) to customer is sent in timely manner* Ensuring proper documentation related to SO/SC are well kept and retrievable* **Shipment & Deliveries*** Coordinating with Business Unit (BU) and to provide sales team and customers with shipment and delivery status updates* Maintain close coordination with respective BU’s shipping & logistic* Managing incoming customer inquiries related to export shipment, local deliveries status or products specification* **Customer Complaint*** Monitor progress of customer complaint resolution and update the customer accordingly* **New Product Registration*** Review and execute new product registration process by portal and outside portal depending on LOA* Ensure SAP Material Code are ready for use in creating a quotation & sales order for a new product in SAP* Log and file all approvals record for audit trails* **New Customer Registration*** Prepare Customer Master Data (CMD) for approvals and updating in SAP* Prepare and execute Customer Registration Form (CRF) for new customer* Prepare and update any changes related to customers’ portfolio such as changed in payment term or increased in credit limit (CL)* **Shipment & Deliveries*** Coordinating with Business Unit (BU) and to provide sales team and customers with shipment and delivery status updates* Maintain close coordination with respective BU’s shipping & logistic* Managing incoming customer inquiries related to export shipment, local deliveries status or products specification* **Reporting*** Monitoring on accounts receivable (AR) and outstanding Contracts (OC)* Ensuring any issues related to AR and OC are attended and resolved* Other reports* **Other scopes** To execute any other tasks from time to time as required by the Management or Superior**Job Requirements*** Degree/Graduate in Business Management/Supply Chain/Logistics and Transportation* Experience in Logistics and Transportation Operations/Supply Chain/Manufacturing/Customer Service/Material Management* Minimum of 3-years working experienceTo apply, please submit your resume and cover letter outlining your interest for this role.