Executive Housekeeping Supervisor — Guest Experience & Operations

Four Points by Sheraton; Kuala Lumpur; On-site; MYR 75,000 - 110,000; Full time

Job summary

Four Points by Sheraton Kuala Lumpur is seeking a seasoned Housekeeping Manager to oversee daily shift operations across Housekeeping, Recreation/Health Club, and Laundry where applicable. You will partner with staff to ensure guestrooms, public spaces and employee areas remain clean and well maintained, and you will conduct inspections while holding teams accountable for corrective actions.

The role emphasizes guest and employee satisfaction within the operating budget, supervision of daily

Qualifications

• High school diploma or GED plus 1 year experience in housekeeping or related area.
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

Responsibilities

• Oversee daily shift operations of Housekeeping, Recreation/Health Club and Laundry where applicable.
• Ensure guestrooms, public spaces and employee areas are clean and well maintained.
• Complete inspections and enforce corrective actions; manage guest and employee satisfaction within budget.
• Supervise staffing levels and delegate work assignments; monitor compliance with SOPs/LSOPs.

Education

High school diploma or GED

2-year degree in Hotel/Restaurant Management or related major

Job description

Four Points by Sheraton Kuala Lumpur is seeking a seasoned Housekeeping Manager to oversee daily shift operations across Housekeeping, Recreation/Health Club, and Laundry where applicable. You will partner with staff to ensure guestrooms, public spaces and employee areas remain clean and well maintained, and you will conduct inspections while holding teams accountable for corrective actions.

The role emphasizes guest and employee satisfaction within the operating budget, supervision of daily