Housekeeping Team Leader — Guestroom Excellence

Hyatt Regency; Kuala Lumpur; On-site; MYR 67,000 - 89,000; Full time

Job summary

Hyatt Regency Kuala Lumpur at KL Midtown is seeking a Team Leader for Housekeeping to supervise the guestroom cleaning team and ensure exceptional cleanliness and presentation in alignment with Hyatt's global standards.

You will lead by example, enforce hygiene and safety protocols, and support delivering a seamless and caring guest experience in every room. The role requires leadership, strong communication, and a guest-focused approach within a busy hotel environment.

Qualifications

• High school diploma or equivalent; formal housekeeping or hospitality training is a plus.
• Minimum 1–2 years of experience in hotel housekeeping, with supervisory experience preferred.
• Strong communication, organization, and interpersonal skills.
• Working knowledge of housekeeping systems.
• Detail-oriented, guest-focused, and able to lead under pressure.

Responsibilities

• Supervise daily operations of the guestroom cleaning team.
• Uphold Hyatt brand standards for cleanliness and presentation.
• Lead by example and uphold hygiene and safety protocols.
• Support delivery of seamless and caring guest experience in every room.

Skills

Team leadership

Communication

Organization

Interpersonal skills

Attention to detail

Education

High school diploma

Hospitality training

Tools

Housekeeping systems

Job description

Hyatt Regency Kuala Lumpur at KL Midtown is seeking a Team Leader for Housekeeping to supervise the guestroom cleaning team and ensure exceptional cleanliness and presentation in alignment with Hyatt's global standards.

You will lead by example, enforce hygiene and safety protocols, and support delivering a seamless and caring guest experience in every room. The role requires leadership, strong communication, and a guest-focused approach within a busy hotel environment.