EXECUTIVE HOUSEKEEPER

Nilai Springs Resort Sdn Bhd; Nilai; Sur place; MYR 78 000 - 123 000; Plein temps

Résumé du poste

Nilai Springs Resort Hotel is seeking an Executive Housekeeper to lead our housekeeping team and ensure top-tier cleanliness and service across rooms and public areas.

You will direct cleaning, inventory, and scheduling, while coordinating with Engineering and Front Office. Strong leadership, detail orientation, and PMS knowledge are essential for maintaining our 4-star standard.

Qualifications

• Diploma/Degree in Hotel Management or related field.
• Minimum 5-7 years experience in housekeeping, with 2-3 years in a leadership role.
• Strong leadership, organizational and time-management skills.
• Knowledge of property management system and housekeeping management.
• Excellent eye for detail and high standards of cleanliness.
• Able to work on weekends, public holidays and shift hours.

Responsabilités

• Directs and coordinates activities of all Housekeeping personnel.
• Directs and coordinates cleaning and maintenance of interior spaces and linens.
• Ensures guest rooms, function rooms, public areas meet hotel standards.
• Inspects rooms and premises; informs Management of requirements.
• Determines need for cleaning/repairs; schedules with Engineering and Front Office.
• Trains personnel; conducts training meetings and assignments.
• Briefs Supervisors on functions and events requiring special arrangements.
• Maintains inventory of housekeeping materials and linen.
• Coordinates with Front Office on room transfers and guest billing.
• Prepares Housekeepers report on room occupancy; schedules staffing.
• Prepares maintenance orders and reports on guest complaints.
• Prepares Housekeeping Annual Budgets.
• Monitors and controls activities for laundry; handles monthly inventory.

Connaissances

Leadership

Organizational skills

Time-management

Attention to detail

People management

Formation

Diploma/Degree in Hotel Management

Outils

Property Management System

Description du poste

Responsible for the planning, directing, controlling and coordinating the activities of all housekeeping personnel.

Key responsibilities:

Directs and coordinates the activities of all Housekeeping personnel engaged in such activities as cleaning and maintaining the interior hotel premises, landscape, storing and issuing hotel linens and uniforms.

Ensures that all guest rooms, function rooms, public areas, back of the house areas and their surroundings are confirm to the hotel standards of cleanliness, maintenance and orderliness.

Inspects hotel rooms and premises regularly; ensures that furnishing, facilities and equipment are cleaned, repaired, maintained and replaced as necessary and informs Management of requirements.

Determines need for general cleaning, repairs and remodeling; schedule such work activities in coordination with Engineering and Front Office.

Trains personnel according to established procedures, conducts training meetings to discuss problems and future plans, gives information and assignments.

Briefs Housekeeping supervisors and Landscape Superintendent on functions, VIP arrivals and other events which will necessitate additional or special arrangement.

Controls and sees to the adequacy of inventory of all necessary housekeeping materials, supplies and linen.

Coordinates with Front Office regarding room transfers, guest charges and other problems or requirements regarding guest accommodations and billing.

Prepares Housekeepers report on room occupancy.

Ensures the proper scheduling of personnel in order to meet all cleaning and service requirements daily.

Approves and/or prepares maintenance orders, work orders, requisitions, reports on guest complaints and other inter-office memorandum.

Prepares Housekeeping Annual Budgets.

Performs duties common to all supervisors and other duties as may be assigned.

Monitors and controls the activities for house and guest laundry.

Control monthly inventory.

Requirements:

Diploma/Degree in Hotel Management or related field.

Minimum 5-7 years experience in housekeeping, with at least 2-3 years as Assistant Executive Housekeeper / Executive Housekeeper in 4/5-star hotel or resort.

Strong leadership, organizational and time-management skills.

Knowledge of property management system and housekeeping management.

Excellent eye for detail and high standards of cleanliness.

Able to work on weekends, public holidays and shift hours.

Nilai Springs Resort Hotel is a 4 Star international hotel with 183 rooms and suites. It has 3 restaurants and a lobby lounge, a ballroom and 14 meeting rooms. Located within a 27 holes golf course (Nilai Springs Golf & Country Club), it has a spectacular surrounding that is captivating to all patrons. We are located close proximity to Sepang International Circuit (SIC) and Kuala Lumpur International Airport (KLIA). Due to our close proximity to SIC and KLIA, we have a wide spectrum of international patrons.

Nilai Springs Resort Hotel is a 4 Star international hotel with 183 rooms and suites. It has 3 restaurants and a lobby lounge, a ballroom and 14 meeting rooms. Located within a 27 holes golf course (Nilai Springs Golf & Country Club), it has a spectacular surrounding that is captivating to all patrons. We are located close proximity to Sepang International Circuit (SIC) and Kuala Lumpur International Airport (KLIA). Due to our close proximity to SIC and KLIA, we have a wide spectrum of international patrons.

What can I earn as an Executive Housekeeper