Executive Demand Planning (3 to 6 months contract)

DKSH Malaysia Sdn Bhd; Selangor; On-site; MYR 56,000 - 89,000; Full time

Job summary

DKSH Malaysia Sdn Bhd is seeking an Executive, Demand Planning on a 3 to 6 months contract. The role drives improvements in demand forecasting by integrating S&OP and partnering with sales, client management and supply chain teams to ensure product availability and forecast accuracy.

Responsibilities include developing seasonal demand plans, analyzing trends, and maintaining KPI targets such as forecast accuracy.

Qualifications

• Degree or Advanced Diploma in Business, Supply Chain, Logistics, Statistics or related field.
• Experience in demand planning or supply chain forecasting is desirable.
• Understanding of demand forecasting methodologies and tools.
• Strong analytical and quantitative skills to interpret data and translate insights into action.
• Sound business acumen with understanding of consumer goods market.

Responsibilities

• Oversee demand planning and management processes for new and existing products to ensure a reliable product supply
• Develop and implement product demand plans aligned to organizational objectives and targets
• Create seasonal demand forecasts and anticipate promotions to ensure supply readiness
• Generate forecasts by analyzing demand patterns and market trends to improve accuracy
• Collaborate with customers, sales, client management and supply chain partners to improve forecast accuracy
• Maintain demand plans balancing cost-effectiveness with customer requirements
• Support risk assessment and mitigation through ROI and historic performance data
• Monitor actual offtake against monthly forecasts and address variances
• Identify opportunities to fulfill demand during supply constraints and minimize disruptions
• Contribute to continuous improvement of demand planning processes and systems
• Ensure KPIs like forecast accuracy and bias are met and conduct root-cause analyses
• Manage SKU rationalization to optimize product portfolio
• Support S&OP processes and client onboarding to S&OP
• Collaborate with team toward shared goals and pursue self-development in DKSH values
• Handle administrative and coordination tasks as required

Skills

Demand forecasting

Analytical skills

Stakeholder management

Negotiation skills

Microsoft Excel

Microsoft Word

PowerPoint

English fluency

Education

Degree or Advanced Diploma in Business, Supply Chain, Logistics, Statistics

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Executive Demand Planning (3 to 6 months contract)

The Executive, Demand Planning is responsible for driving improvements in demand forecasting through the integration of the Sales and Operations Planning (S&OP) process and close collaboration with business partners. This role is central to achieving budgetary targets, maintaining service levels, and delivering accurate forecasts that strengthen DKSH's Consumer Goods business performance.

What You Will Deliver:

• Oversee demand planning and management processes for both new and existing products to ensure a consistent and reliable product supply
• Develop and implement product demand plans aligned to organizational objectives and business targets
• Create seasonal demand forecasts and anticipate customer responses to promotions and discounts to ensure adequate supply readiness
• Generate demand forecasts by analysing demand patterns, tracking business trends, and incorporating global market impacts to enhance forecasting accuracy
• Collaborate with customers, the sales team, client management, and supply chain partners to continuously improve forecast accuracy and cross-functional alignment
• Maintain demand plans that balance cost-effectiveness with consistent fulfilment of customer requirements
• Support risk assessment and mitigation efforts through analysis of return on investment and historical performance data
• Monitor actual offtake against monthly forecast commitments, identifying and addressing variances proactively
• Engage closely with stakeholders to resolve demand-related queries and issues in a timely and effective mannerIdentify opportunities to fulfil customer demand during periods of constrained supply, minimizing service disruptions
• Continuously maintain and enhance demand planning processes and systems, identifying improvement areas and recommending actionable solutions
• Ensure Key Performance Indicators (KPIs) including forecast accuracy and forecast bias are consistently met, conducting thorough root cause analyses to address shortfalls
• Manage the Stock Keeping Unit (SKU) rationalization process to optimize the product portfolio and support business efficiency
• Act as a key contributor to the Sales and Operations Planning (S&OP) process, including supporting client onboarding to S&OP
• Contribute actively as a collaborative team member toward shared function goals, while pursuing continuous self-development in demand planning and DKSH values
• Administrative duties and coordination tasks as required

What You Bring:

• Degree or Advanced Diploma in Business, Supply Chain, Logistics, Statistics, or a related field
• Minimum one to two years of experience in a similar demand planning or supply chain forecasting role
• Understanding of demand forecasting methodologies and tools
• Strong analytical and quantitative skills with the ability to interpret complex data sets and translate insights into action
• Demonstrated business and commercial acumen, with a sound understanding of the consumer goods market
• Excellent stakeholder management skills with the ability to build productive and collaborative business partnerships
• Strong business partnering and negotiation skills to influence outcomes across cross-functional teams
• Proficiency in office productivity tools including Microsoft Excel, Word, and PowerPoint
• Fluency in English, both written and spoken
• This is a 3 to 6 months contract role, expected to join by November

Why Join DKSH :

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Demand Planning.

DKSH’s purpose is to enrich people’s lives. For nearly 160 years, we have been marketing, selling, and

distributing high-quality products and brands for multinational and Fortune 500 companies. Through our

Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver

sustainable growth for our partners. We contribute to improving the quality of life for our employees and

people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly

listed and operates in 36 markets across Asia Pacific, Europe, and North America. We employ over

29,000 specialists and produced net sales of CHF 11.1 billion in 2023.

DKSH’s purpose is to enrich people’s lives. For nearly 160 years, we have been marketing, selling, and

distributing high-quality products and brands for multinational and Fortune 500 companies. Through our

Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver

sustainable growth for our partners. We contribute to improving the quality of life for our employees and

people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly

listed and operates in 36 markets across Asia Pacific, Europe, and North America. We employ over

29,000 specialists and produced net sales of CHF 11.1 billion in 2023.