Executive, Credit Control

Apex Office Furniture Exporter; Rawang; On-site; MYR 47,000 - 80,000; Full time

Job summary

Apex Office Furniture Exporter in Rawang, Selangor is seeking a proactive Executive, Credit Control to manage the company's accounts portfolio and ensure timely collection of outstanding payments. You will monitor AR aging, contact customers, and negotiate payment arrangements while coordinating with Sales to resolve billing issues.

Requirements include a Diploma or Bachelor's Degree in Accounting/Finance/Business Administration, 2–3 years in credit control or AR, and fluency in English and

Qualifications

• Diploma or Bachelor's Degree in Accounting, Finance, Business Administration, or a related field.
• Minimum 2–3 years of working experience in Credit Control, Accounts Receivable, or Accounting. Experience in trading/manufacturing is a plus.
• Proficient in English and Malay; familiarity with accounting software and Microsoft Excel.
• Knowledge of E-Invoicing and SST regulations is preferred.
• Strong follow-up, negotiation skills, and ability to work under pressure to meet deadlines.

Responsibilities

• Accounts Receivable aging monitoring and timely collections.
• Follow up with customers via phone, email, and reminders on overdue accounts.
• Ensure collections align with credit terms and policies.
• Reconcile customer accounts and investigate payment discrepancies.
• Execute collection strategies to minimize overdue balances and negotiate payment plans.
• Escalate delinquent accounts to Management as needed to recover amounts.
• Coordinate with Sales to resolve billing disputes and maintain positive customer relationships.
• Respond promptly to invoice, statement, and balance inquiries.
• Prepare weekly and monthly AR aging and collection reports for management.
• Maintain accurate customer master data and supporting documentation.
• Assist with month-end closing related to Accounts Receivable and support audits.

Skills

Accounts Receivable

Credit Control

Collections

Negotiation

Communication

Analytical skills

English & Malay

Education

Diploma or Bachelor's Degree in Accounting/Finance/Business Administration

Tools

Microsoft Excel

Accounting software

Job description

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Apex Office Furniture Exporter – Rawang, Selangor

We are looking for a proactive and detail-oriented Executive, Credit Control to manage the company's accounts portfolio and ensure timely collection of outstanding payments. This role requires strong communication, negotiation, and analytical skills, as well as the ability to work closely with internal stakeholders to achieve collection targets and support overall financial operations.

Key Responsibilities

1. Accounts Receivable & Collection Management

Monitor and manage Accounts Receivable (AR) aging to ensure timely collection of outstanding payments.

Follow up with customers via phone calls, emails, and official reminders on overdue accounts.

Ensure collections are made within approved credit terms and company policies.

Reconcile customer accounts and investigate payment discrepancies.

2. Credit Control & Recovery

Execute collection strategies and follow-up plans to minimize overdue balances.

Negotiate and coordinate payment arrangements with customers when required.

Escalate delinquent accounts and high-risk cases to Management for further action.

Support initiatives to reduce bad debts and improve cash flow.

3. Internal Coordination

Respond promptly to customer enquiries relating to invoices, statements, payments, and account balances.

Liaise closely with the Sales teams to resolve billing disputes and collection issues.

Maintain positive customer relationships while ensuring effective debt recovery.

4. Reporting

Prepare and maintain weekly and monthly Accounts Receivable aging and collection reports.

Monitor collection performance and highlight overdue accounts to management.

Provide accurate updates on collection status and customer payment trends.

5. Documentation & Compliance

Maintain accurate and up-to-date customer master data, credit records, and supporting documents.

Ensure proper filing and documentation of invoices, statements, payment records, and correspondence.

Adhere to company policies, credit procedures, and internal control requirements.

6. Other Duties

Assist with month-end closing activities related to Accounts Receivable.

Support internal and external audit requirements.

Perform any other duties and responsibilities assigned by Management from time to time.

Job Requirements

Diploma or Bachelor's Degree in Accounting, Finance, Business Administration, or a related field.

Minimum 2-3 years of working experience in Credit Control, Accounts Receivable, or Accounting. Experience in the trading or manufacturing field will be an added advantage.

Proficient in both (English, Malay) and familiarity with accounting software and Microsoft Excel.

Good understanding of Accounts Receivable processes and credit control practices.

Knowledge of E-Invoicing and SST regulations is preferred.

Strong follow-up, negotiation skills, responsible and able to handle pressure while meeting deadlines.