Executive, Content Creator & Graphic Designer

Grandmama's; Petaling Jaya; On-site; MYR 48,000 - 72,000; Full time

Job summary

Grandmama’s in Malaysia is seeking an Executive, Content Creator & Graphic Designer to elevate our social media presence across Facebook, Instagram, TikTok, Xiaohongshu, LinkedIn and more.

You will plan, produce and publish engaging content in line with the marketing calendar, including daily Stories showing behind-the-scenes moments, team activities and customer experiences. A portfolio demonstrating branding, social content and design work is required.

Qualifications

• Strong design sensibility with branding, typography, layout and colour understanding.
• Proven ability to create static and short-form video content for social media.
• Excellent English copywriting with Chinese copywriting skills a plus.

Responsibilities

• Plan, produce and publish engaging content aligned with the marketing calendar.
• Develop at least three feed posts per week (Reels/carousels) with storytelling angles.
• Design posters, social media creatives, event visuals and promotional assets.
• Maintain a consistent brand identity across online and offline materials.
• Capture and edit photography and video during events and activities.
• Collaborate with media, KOLs and agencies to run campaigns.
• Monitor performance data and suggest improvements based on trends.

Skills

Canva

CapCut

Adobe Illustrator

Adobe Photoshop

Photography

Video editing

Copywriting (English)

Branding

Multi-project management

Education

Diploma/Degree in Design, Multimedia, Marketing or Mass Communication

Tools

Canva Pro

Adobe Creative Suite

CapCut

Photoshop

Illustrator

Job description

Executive, Content Creator & Graphic Designer

Manage and grow the social media presence of Grandmama’s and RASA across Facebook, Instagram, TikTok, Xiaohongshu, LinkedIn and other relevant platforms.

Plan, produce and publish engaging content in line with the marketing calendar, including daily Stories that capture behind-the-scenes moments, team activities and customer experiences.

Develop a minimum of three feed posts per brand each week (Reels/carousels), transforming standard products into compelling content through creative storytelling and distinctive angles.

Design a range of marketing collateral, including posters, social media creatives, event visuals, digital advertisements and promotional assets.

Maintain a consistent brand identity across all online and offline marketing materials.

Develop creative concepts, campaigns and copy — including captions and campaign messaging — that drive engagement and elevate brand awareness.

Capture and edit photography and video content during events and activities.

Manage relationships and joint collaborations with media, KOLs and third-party agencies, and collaborate closely with the Marketing and Operations teams to execute campaigns and promotions.

Monitor social media performance and recommend improvements based on data insights and emerging trends.

What we are looking for:

Diploma/Degree in Design, Multimedia, Marketing, Mass Communication or a related field.

Proficient in Canva, CapCut (or equivalent editing tools) and Adobe Creative Suite (Illustrator, Photoshop).

Strong design sensibility with a solid understanding of branding, typography, layout and colour.

Competent in producing both static and short-form video content for social media; photography and videography skills are essential.

Strong copywriting skills in English; proficiency in Chinese copywriting is an added advantage.

Familiar with content strategies across Meta, Instagram, TikTok, Xiaohongshu and LinkedIn.

Creative, detail-oriented and able to manage multiple projects and meet deadlines in a fast-paced environment.

A portfolio showcasing branding, social media content and design work is required.

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Your application will include the following questions:

• Which of the following languages are you fluent in?

Retail & Consumer Products 101-1,000 employees

Grandmama’s is a renowned Malaysian restaurant brand founded in 2012, offering authentic home-style cuisine inspired by time-honoured family recipes. Blending the warmth of traditional cooking with a modern dining experience, each dish is prepared using fresh, quality ingredients with heartfelt care. Our Central Kitchen is HACCP and Halal certified, and our KLIA outlet is Halal certified, with plans to extend certification across all outlets. With locations in Pavilion Kuala Lumpur, Pavilion Bukit Jalil, Pavilion Damansara Heights, Intermark, KLIA T1, KLIA T2 and Genting Highlands, Grandmama’s is a favourite among locals and international visitors seeking a true taste of Malaysia.

Grandmama’s is a renowned Malaysian restaurant brand founded in 2012, offering authentic home-style cuisine inspired by time-honoured family recipes. Blending the warmth of traditional cooking with a modern dining experience, each dish is prepared using fresh, quality ingredients with heartfelt care. Our Central Kitchen is HACCP and Halal certified, and our KLIA outlet is Halal certified, with plans to extend certification across all outlets. With locations in Pavilion Kuala Lumpur, Pavilion Bukit Jalil, Pavilion Damansara Heights, Intermark, KLIA T1, KLIA T2 and Genting Highlands, Grandmama’s is a favourite among locals and international visitors seeking a true taste of Malaysia.