Waiter/ Waitress

Grandmama's; Kuala Lumpur; On-site; MYR 20,000 - 33,000; Full time

Benefits offered by this job

Salary bonus

Service points

Overtime benefits

Staff meals

Uniform provided

Medical benefits

Comprehensive training

Friendly working environment

Job summary

Grandmama’s, a renowned Malaysian restaurant brand, is looking for enthusiastic hospitality team members to join our Kuala Lumpur, Putrajaya, and Selangor locations. You will welcome guests, take orders accurately, and deliver timely service while maintaining a clean dining area.

A positive attitude, strong communication, and teamwork are essential, with shifts including weekends and public holidays. Experience in F&B is an advantage, but fresh candidates are encouraged to apply.

Qualifications

• Malaysian citizens aged 18 years and above.
• Experience in F&B is an advantage, but fresh candidates are encouraged to apply.
• Able to work on shifts, weekends and public holidays.

Responsibilities

• Welcome and attend to guests in a friendly and professional manner.
• Take food and beverage orders accurately.
• Serve food and drinks promptly while ensuring excellent customer service.
• Maintain cleanliness and organization of the dining area.
• Assist in setting up and clearing tables.
• Handle customer inquiries and feedback professionally.
• Work closely with kitchen and service teams to ensure a smooth dining experience.

Skills

Friendly demeanor

Good communication

Interpersonal skills

Team player

Positive attitude

Flexible shifts

Job description

Multiple outlets across Kuala Lumpur, Putrajaya and Selangor

Welcome and attend to guests in a friendly and professional manner.

Take food and beverage orders accurately.

Serve food and drinks promptly while ensuring excellent customer service.

Maintain cleanliness and organization of the dining area.

Assist in setting up and clearing tables.

Handle customer inquiries and feedback professionally.

Work closely with kitchen and service teams to ensure a smooth dining experience.

Malaysian citizens aged 18 years and above.

Pleasant personality with a positive attitude.

Good communication and interpersonal skills.

Able to work on shifts, weekends and public holidays.

Experience in F&B is an advantage, but fresh candidates are encouraged to apply.

Team player with a passion for customer service.

What We Offer

Salary + Bonus + Service Points

Service incentive and performance rewards

Overtime and public holiday benefits (where applicable)

Staff meals provided

Uniform provided

Medical benefits

Comprehensive training and development

Friendly and supportive working environment

Grandmama’s is a renowned Malaysian restaurant brand founded in 2012, offering authentic home-style cuisine inspired by time-honoured family recipes. Blending the warmth of traditional cooking with a modern dining experience, each dish is prepared using fresh, quality ingredients with heartfelt care. Our Central Kitchen is HACCP and Halal certified, and our KLIA outlet is Halal certified, with plans to extend certification across all outlets. With locations in Pavilion Kuala Lumpur, Pavilion Bukit Jalil, Pavilion Damansara Heights, Intermark, KLIA T1, KLIA T2 and Genting Highlands, Grandmama’s is a favourite among locals and international visitors seeking a true taste of Malaysia.

Grandmama’s is a renowned Malaysian restaurant brand founded in 2012, offering authentic home-style cuisine inspired by time-honoured family recipes. Blending the warmth of traditional cooking with a modern dining experience, each dish is prepared using fresh, quality ingredients with heartfelt care. Our Central Kitchen is HACCP and Halal certified, and our KLIA outlet is Halal certified, with plans to extend certification across all outlets. With locations in Pavilion Kuala Lumpur, Pavilion Bukit Jalil, Pavilion Damansara Heights, Intermark, KLIA T1, KLIA T2 and Genting Highlands, Grandmama’s is a favourite among locals and international visitors seeking a true taste of Malaysia.