Executive, Branch Support Operations (Mersing)

Carsome Sdn Bhd; Mersing; On-site; MYR 36,000 - 54,000; Full time

Job summary

Carsome Sdn Bhd in Mersing is seeking an Executive, Branch Support Operations to keep our car inventory running smoothly. You will oversee handovers, inspections, stock checks and prepare vehicles for collection across branches and yards, ensuring accuracy and readiness for customers.

The role demands a hands-on, organized approach with an automotive background or interest. You will coordinate with Logistics and other branch teams, maintain records, and support ad hoc projects while upholding

Qualifications

• SPM, Diploma, or higher in any field.
• Automotive background is an advantage.
• At least 2 years in automotive or inventory management.
• Valid driving licence with a clean record; willingness to travel.
• Good communication and ability to work with people at all levels.
• Able to multitask, prioritise and think on your feet.
• Comfortable working independently and as part of a team.
• Familiarity with JPJ or Puspakom procedures is a plus.

Responsibilities

• Carry out vehicle handover checks and pre-delivery inspections.
• Inspect vehicles and keep records updated.
• Arrange car washes and touch-ups; maintain car upkeep.
• Prepare cars for test drives and recheck after tests.
• Ensure Puspakom and other inspections are renewed on time.
• Conduct regular stock counts to keep inventory accurate.
• Update internal systems when a car is moved or collected.
• Keep car keys tagged and organised.
• Prepare vehicles for collection; arrange parking and transport.
• Support dealer and customer collections; final inspections.
• Receive and hand over vehicles transferred from other branches.
• Coordinate vehicle transfers with Logistics; assist loading/unloading.
• Arrange vehicle photoshoots when needed.
• Maintain transfer/movement records in systems.
• Take on ad hoc tasks to support branch operations.

Skills

Communication

Multitasking

Teamwork

Independent work

Driving

Education

SPM/ Diploma / higher qualification

Job description

Executive, Branch Support Operations (Mersing)

About You

You're hands-on, organized, and love cars. In this role, you'll be the person who keeps our branch's car inventory running smoothly every day, making sure every vehicle is accounted for, well maintained, and ready for customers. You'll work closely with internal teams such as Logistics and Branch Operations to keep cars moving between branches and yards without a hitch. You'll report directly to the Branch Operations Assistant Manager

Your Day-to-Day

Vehicle Handover & Inspection

• Carry out vehicle handover checks and pre-delivery inspections to make sure every car meets our quality standards.
• Inspect vehicles coming in and going out of the branch, and keep records up to date.
• Look after the general upkeep of vehicles, including arranging car washes and touch-ups.
• Prepare cars for test drives and check them again afterwards.
• Make sure vehicle inspections (e.g. Puspakom) are renewed on time.
• Conduct regular stock counts to keep inventory accurate.
• Update our internal systems whenever a car is moved or collected.
• Keep car keys properly tagged and organised for easy tracking.

Collection Support

• Prepare vehicles for collection by checking availability and arranging parking and transport.
• Support dealer and customer collections, including final inspections.
• Receive and hand over vehicles transferred from other branches.

Vehicle Transfer & Logistics

• Work with the Logistics team to coordinate vehicle transfers between branches.
• Support vehicle movement, including loading and unloading cars for transport.
• Arrange vehicle photoshoots when needed.
• Keep transfer and movement records updated in our systems.

Other Responsibilities

• Take on ad hoc tasks and projects from time to time to support branch operations.

Your Know-How

• SPM, Diploma, or any higher qualification in any field.
• An automotive background or education is an advantage.
• At least 2 years of working experience in the automotive industry or any related field involving inventory management.
• A valid driving licence with a clean record, and willingness to travel.
• Good communication skills and the ability to work with people at all levels.
• Able to multitask, prioritise, and think on your feet.
• Comfortable working independently and as part of a team.
• A quality-first mindset and pride in keeping our cars in top condition.
• Familiarity with JPJ or Puspakom procedures is a plus.

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my