Executive, Branch Support Operations (Fleet)

Carsome Sdn Bhd; Pasir Gudang; On-site; MYR 42,000 - 65,000; Full time

Job summary

Carsome Sdn Bhd is seeking an Executive for Branch Support Operations (Fleet) to confirm car conditions against inspection reports and assist customers with ownership changes. The role involves hands-on vehicle inspections, fleet logistics, and coordinating cross-branch transfers to ensure accurate inventory and seamless handovers.

You will collaborate with the Logistics team, manage PDI and transfer processes, and support East Malaysia branches with targeted photoshoots and asset management.

Qualifications

• Qualification in SPM / Diploma / Degree (in any discipline).
• Preferably candidates possess some level of Automotive Education.
• Minimum 2 years of experience working in the Automotive industry.
• A valid driving license with a clean record and willingness to travel.
• Ability to interact and communicate with individuals at all levels.
• Ability to multitask, prioritize effectively and think fast to resolve challenging situations.
• Ability to work independently as well as within a team to support each other.
• A quality-first mentality in upholding CARSOME's fleet quality standards.
• Familiarity with the JPJ or Puspakom's procedure will be a plus point.

Responsibilities

• Conduct Pre-Delivery Inspections (PDI).
• Perform inbound and outbound inspections on all IC to IC transfer cars and update records accordingly.
• Vehicle Maintenance & Upkeep; prepare vehicles for test drives and post-test inspections.
• Coordinate car handovers from different branches and arrange inter-branch transfers.
• Load/unload vehicles and manage movements through the Transport Management System (TMS).
• Tag keys accurately and update CarTracker(C2B) records.
• Coordinate car washes or USP; arrange photoshoots for East Malaysia branches.
• Monthly stock counts to ensure vehicle inventory accuracy.

Skills

Communication

Multitasking

Prioritization

Teamwork

Quality mindset

Education

Diploma/degree in any discipline

Automotive education (preferred)

Tools

TMS

CarRetailer App

Job description

Executive, Branch Support Operations (Fleet)

About You
You will be reporting to the Assistant Team Leader, where you will be expected to confirm car condition against inspection report and help customer with change of ownership.

Your Day-to-Day

Vehicle Handover & Inspection

• Conduct Pre-Delivery Inspections (PDI)
• Perform inbound and outbound inspections on all IC to IC transfer cars and update records accordingly.
• Vehicle Maintenance & Upkeep
• Prepare vehicles for test drives, including post-test drive inspections and required touch-ups.
• Puspakom B5 / B7 re-inspection is conducted within the stipulated timeline to prevent expiry.
• Coordinate Car Wash or USP. Update AppSheet.
• Monthly stock counts to ensure vehicle inventory accuracy.
• Update CarTracker(C2B) before and after every collection to prevent discrepancies.
• Tag keys accurately based on vehicle number plates for easy tracking.
• Pre-collection preparation: Verify vehicle availability, park cars according to the Logistics team listing, and arrange transport from branches to the yard.
• Conduct PDI during dealer car collection from the yard.
• Transport cars from yard to branch for dealer pickup.
• Receive and facilitate car handovers from different branches.

Vehicle Transfer & Logistic Coordination

• Work closely with the Logistics team to facilitate inter-branch vehicle transfers.
• Self-collect and arrange Value Car photoshoots, especially for East Malaysia (EM) branches.
• CMS transfer store requests and manage inbound/outbound movements through TMS (Transport Management System).
• Loading/unloading vehicles onto trailers for inter-branch movement. Update CarRetailer App.

Your Know-How

• Qualification in SPM / Diploma / Degree (in any discipline).
• Preferably candidates possess some level of Automotive Education.
• Minimum 2 years of experience working in the Automotive industry.
• A valid driving license with a clean record and willingness to travel.
• Ability to interact and communicate with individuals at all levels.
• Ability to multitask, prioritize effectively and think fast to resolve challenging situations.
• Ability to work independently as well as within a team to support each other.
• A quality-first mentality in upholding CARSOME' s fleet quality standards.
• Familiarity with the JPJ or Puspakom's procedure will be a plus point.

CARSOME is Southeast Asia's largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region's used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my

CARSOME is Southeast Asia's largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region's used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my