Executive, Branch Support Operations (Fleet Management)

Carsome Sdn Bhd; George Town; On-site; MYR 48,000 - 72,000; Full time

Job summary

Carsome Sdn Bhd is seeking an Executive, Branch Support Operations (Fleet Management) to support vehicle handover, inspections, and logistics coordination across branches. The role requires attention to detail and strong communication to ensure accurate records and smooth operations.

The candidate should have automotive exposure, at least 2 years in the sector, and a valid driving license with willingness to travel.

Qualifications

• SPM / Diploma / Degree in any discipline.
• Automotive education preferred.
• Minimum 2 years in the automotive industry.
• Valid driving license with a clean record and willingness to travel.
• Ability to interact with people at all levels and multitask effectively.

Responsibilities

• Conduct PDI and inbound/outbound inspections and update records.
• Prepare vehicles for test drives and perform post-test inspections.
• Coordinate inter-branch vehicle transfers with Logistics and use TMS.
• Manage car handovers between branches and yards and update CarTracker.
• Update AppSheet and ensure inventory accuracy with monthly stock counts.
• Uphold fleet quality standards and familiarity with JPJ/Puspakom processes.

Skills

Driving license

Customer service

Multitasking

Communication

Education

SPM / Diploma / Degree (any discipline)

Automotive education (preferred)

Tools

TMS (Transport Management System)

CarTracker

AppSheet

Puspakom/JPJ knowledge

Job description

Executive, Branch Support Operations (Fleet Management)

About You

You will be reporting to the Assistant Team Leader, where you will be expected to confirm car condition against inspection report and help customer with change of ownership.

Your Day-to-Day

Vehicle Handover & Inspection

• Conduct Pre-Delivery Inspections (PDI)
• Perform inbound and outbound inspections on all IC to IC transfer cars and update records accordingly.
• Vehicle Maintenance & Upkeep
• Prepare vehicles for test drives, including post-test drive inspections and required touch-ups.
• Puspakom B5 / B7 re-inspection is conducted within the stipulated timeline to prevent expiry.
• Coordinate Car Wash or USP. Update AppSheet.
• Monthly stock counts to ensure vehicle inventory accuracy.
• Update CarTracker(C2B) before and after every collection to prevent discrepancies.
• Tag keys accurately based on vehicle number plates for easy tracking.
• Pre-collection preparation: Verify vehicle availability, park cars according to the Logistics team listing, and arrange transport from branches to the yard.
• Conduct PDI during dealer car collection from the yard.
• Transport cars from yard to branch for dealer pickup.
• Receive and facilitate car handovers from different branches.

Vehicle Transfer & Logistic Coordination

• Work closely with the Logistics team to facilitate inter-branch vehicle transfers.
• Self-collect and arrange Value Car photoshoots, especially for East Malaysia (EM) branches.
• CMS transfer store requests and manage inbound/outbound movements through TMS (Transport Management System).
• Loading/unloading vehicles onto trailers for inter-branch movement. Update CarRetailer App.

Your Know-How

• Qualification in SPM / Diploma / Degree (in any discipline).
• Preferably candidates possess some level of Automotive Education.
• Minimum 2 years of experience working in the Automotive industry.
• A valid driving license with a clean record and willingness to travel.
• Ability to interact and communicate with individuals at all levels.
• Ability to multitask, prioritize effectively and think fast to resolve challenging situations.
• Ability to work independently as well as within a team to support each other.
• A quality-first mentality in upholding CARSOME' s fleet quality standards.
• Familiarity with the JPJ or Puspakom’s procedure will be a plus point.

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end‑to‑end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end‑to‑end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my