Executive, Branch Support Admin - Loan Processing

Carsome; Tanah Merah; On-site; MYR 33,000 - 47,000; Full time

Job summary

Carsome is seeking an Executive, Branch Support Admin to assist loan processing and customer queries. You will coordinate with external parties, support sales operations, and manage documents and payments across branches.

The role also covers inventory and documentation support, requiring 1–2 years in Sales Admin in the automotive field and strong communication skills. Banking liaison experience is beneficial.

Qualifications

• Preferably Certificate/ Diploma / Degree in any disciplines or SPM/ O-Level with relevant experience.
• At least 1-2 years working experience in Sales Admin in the automotive industry.
• Good in communication skills & teamwork.
• Good connections with financial institutions.

Responsibilities

• Administrative Support: Coordinate with external parties, support ground operations, maintain retail and environment outlook, manage documents and payments.
• Inventory Management: Manage retail car keys, monitor stock measurement.
• Documentation Support: Collect, verify, and store documents, upload dealer collection documents and vehicle documents, assist cheque handling and bank transfers.

Skills

Communication skills

Teamwork

Bank relations

Education

Certificate/Diploma/Degree

SPM/O-Level with experience

Job description

Executive, Branch Support Admin - Loan Processing

CARSOME is looking for a qualified Branch Support Admin to join our team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales team.

Your Day-to-Day

Administrative Support

• Coordinate with external parties (e.g., insurance, ownership transfer).
• Support ground operations and activities.
• Maintain retail and environment outlook.
• Check and update documents (e.g., Master List, eAuto, cross-check RC status).
• Liaise with authorities for ownership transfers.
• Upload documents to Google Drive and update the order list.
• Handle payment-related tasks: collection, validation, and receipt.
• Request and manage receipts from financial institutions.
• Manage petty cash and general invoices.
• Verify and process car sales payments, parking, and trailer.
• Print official receipts and petty cash documents.

Inventory Management

• Manage retail car keys and trade plates.
• Monitor key management and stock measurement.

Documentation Support

• Collect, verify, and store documents as per requirement.
• Prepare and upload dealer collection documents.
• Verify and upload vehicle documents into the system.
• Assist in cheque handling and bank transfers.
• Handle seller transactions.Assist to receive handover cars from different branches & dealer collections.

Your Know-How

• Preferably Certificate/ Diploma / Degree in any disciplines or SPM/ O-Level with relevant experience
• At least 1-2 years working experience in Sales Admin in the automotive industry.
• Good in communication skills & teamwork
• Good connections with financial institutions