Executive, Branch Support Admin - Loan Processing

Carsome; Selama; On-site; MYR 24,000 - 36,000; Full time

Job summary

Carsome is seeking an Executive, Branch Support Admin to join our team in Malaysia. You will serve as the main contact for customers with queries about products, orders and deliveries and provide support for the sales team.

The role covers administrative tasks, inventory management, and documentation support across branch activities. The ideal candidate has 1–2 years in Sales Admin within the automotive sector, solid communication and teamwork, and good connections with financial institutions to

Qualifications

• Preferably Certificate/ Diploma / Degree in any disciplines or SPM/ O-Level with relevant experience.
• At least 1-2 years working experience in Sales Admin in the automotive industry.
• Good communications and teamwork.
• Good connections with financial institutions.

Responsibilities

• Administrative Support: Coordinate with external parties, support ground operations, maintain retail and environment outlook, update documents and order lists, handle payments and receipts.
• Inventory Management: Manage retail car keys and stock measurement.
• Documentation Support: Collect, verify, and store documents; upload dealer collection and vehicle documents; assist cheque handling and bank transfers; handle seller transactions; receive handover cars from branches & dealer collections.

Skills

Communication skills

Teamwork

Education

Certificate/Diploma/Degree or SPM/O-Level

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Executive, Branch Support Admin - Loan Processing

CARSOME is looking for a qualified Branch Support Admin to join our team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales team.

Your Day-to-Day Administrative Support

• Coordinate with external parties (e.g., insurance, ownership transfer).
• Support ground operations and activities.
• Maintain retail and environment outlook.
• Check and update documents (e.g., Master List, eAuto, cross-check RC status).
• Liaise with authorities for ownership transfers.
• Upload documents to Google Drive and update the order list.
• Handle payment-related tasks: collection, validation, and receipt.
• Request and manage receipts from financial institutions.
• Manage petty cash and general invoices.
• Verify and process car sales payments, parking, and trailer.
• Print official receipts and petty cash documents.

Inventory Management

• Manage retail car keys and trade plates.
• Monitor key management and stock measurement.

Documentation Support

• Collect, verify, and store documents as per requirement.
• Prepare and upload dealer collection documents.
• Verify and upload vehicle documents into the system.
• Assist in cheque handling and bank transfers.
• Handle seller transactions.
• Assist to receive handover cars from different branches & dealer collections.

Your Know-How

• Preferably Certificate/ Diploma / Degree in any disciplines or SPM/ O-Level with relevant experience
• At least 1-2 years working experience in Sales Admin in the automotive industry.
• Good in communication skills & teamwork
• Good connections with financial institutions