Executive, Branch Support Admin - Loan Processing

Carsome; Subang Jaya; On-site; MYR 33,000 - 51,000; Full time

Job summary

CARSOME is seeking an Executive, Branch Support Admin to join the team as a key contact for customers with queries about products, orders and deliveries and to provide support for the sales team.

The role covers administrative support, inventory management, and documentation tasks to ensure smooth operations across branches and handovers. It requires 1–2 years in automotive sales admin and strong communication skills.

Qualifications

• Certificate/ Diploma / Degree in any discipline or SPM/O-Level with relevant experience.
• 1–2 years working experience in Sales Admin in the automotive industry.
• Good communication skills and teamwork.
• Good connections with financial institutions.

Responsibilities

• Coordinate with external parties (e.g., insurance, ownership transfer).
• Support ground operations and activities.
• Maintain retail and environment outlook.

Skills

Communication

Teamwork

Financial institutions connections

Education

Certificate/ Diploma / Degree

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Executive, Branch Support Admin - Loan Processing

CARSOME is looking for a qualified Branch Support Admin to join our team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales team.

Your Day-to-Day Administrative Support

• Coordinate with external parties (e.g., insurance, ownership transfer).
• Support ground operations and activities.
• Maintain retail and environment outlook.
• Check and update documents (e.g., Master List, eAuto, cross-check RC status).
• Liaise with authorities for ownership transfers.
• Upload documents to Google Drive and update the order list.
• Handle payment-related tasks: collection, validation, and receipt.
• Request and manage receipts from financial institutions.
• Manage petty cash and general invoices.
• Verify and process car sales payments, parking, and trailer.
• Print official receipts and petty cash documents.

Inventory Management

• Manage retail car keys and trade plates.
• Monitor key management and stock measurement.

Documentation Support

• Collect, verify, and store documents as per requirement.
• Prepare and upload dealer collection documents.
• Verify and upload vehicle documents into the system.
• Assist in cheque handling and bank transfers.
• Handle seller transactions.
• Assist to receive handover cars from different branches & dealer collections.

Your Know-How

• Preferably Certificate/ Diploma / Degree in any disciplines or SPM/ O-Level with relevant experience
• At least 1-2 years working experience in Sales Admin in the automotive industry.
• Good in communication skills & teamwork
• Good connections with financial institutions