Executive, Branch Support Admin - Loan Processing

Carsome; Batu Pahat; On-site; MYR 36,000 - 60,000; Full time

Job summary

Carsome Malaysia is seeking an Executive, Branch Support Admin to join our team for loan processing and sales administration support. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for the sales team.

You will coordinate with external parties, manage documents, handle payments and support ground operations across branches, including Batu Pahat.

Qualifications

• Preferably Certificate/Diploma/ Degree in any disciplines or SPM/ O-Level with relevant experience.
• At least 1-2 years working experience in Sales Admin in the automotive industry.
• Good in communication skills & teamwork
• Good connections with financial institutions.

Responsibilities

• Coordinate with external parties (e.g., insurance, ownership transfer).
• Support ground operations and activities at the branch.
• Maintain retail and environment outlook.
• Check and update documents (e.g., Master List, eAuto, cross-check RC status).
• Liaise with authorities for ownership transfers.
• Upload documents to Google Drive and update the order list.
• Handle payment-related tasks: collection, validation, and receipt.
• Request and manage receipts from financial institutions.
• Manage petty cash and general invoices.
• Verify and process car sales payments, parking, and trailer.
• Print official receipts and petty cash documents.
• Manage retail car keys and trade plates.
• Monitor key management and stock measurement.
• Collect, verify, and store documents as per requirement.
• Prepare and upload dealer collection documents.
• Verify and upload vehicle documents into the system.
• Assist in cheque handling and bank transfers.
• Handle seller transactions.
• Assist to receive handover cars from different branches & dealer collections.

Skills

Communication

Teamwork

Customer service

Bank relations

Education

Certificate/Diploma/Degree

Tools

Google Drive

CRM software

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Executive, Branch Support Admin - Loan Processing

CARSOME is looking for a qualified Branch Support Admin to join our team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales team.

Your Day-to-Day

Administrative Support

• Coordinate with external parties (e.g., insurance, ownership transfer).
• Support ground operations and activities.
• Maintain retail and environment outlook.
• Check and update documents (e.g., Master List, eAuto, cross-check RC status).
• Liaise with authorities for ownership transfers.
• Upload documents to Google Drive and update the order list.
• Handle payment-related tasks: collection, validation, and receipt.
• Request and manage receipts from financial institutions.
• Manage petty cash and general invoices.
• Verify and process car sales payments, parking, and trailer.
• Print official receipts and petty cash documents.

Inventory Management

• Manage retail car keys and trade plates.
• Monitor key management and stock measurement.

Documentation Support

• Collect, verify, and store documents as per requirement.
• Prepare and upload dealer collection documents.
• Verify and upload vehicle documents into the system.
• Assist in cheque handling and bank transfers.
• Handle seller transactions.
• Assist to receive handover cars from different branches & dealer collections.

Your Know-How

• Preferably Certificate/ Diploma / Degree in any disciplines or SPM/ O-Level with relevant experience
• At least 1-2 years working experience in Sales Admin in the automotive industry.
• Good in communication skills & teamwork
• Good connections with financial institutions