Executive, Branch Support Admin - Loan Processing

Carsome Sdn Bhd; Kangar; On-site; MYR 33,000 - 47,000; Full time

Job summary

Carsome Sdn Bhd is seeking an Executive, Branch Support Admin to assist loan processing and branch operations. You will handle administrative tasks, documentation, and coordination with financial partners to ensure smooth car sales and ownership processes.

The role requires 1–2 years in Sales Admin within the automotive sector, good communication, and teamwork. Collaboration with branches and dealers is key to success.

Qualifications

• Preferably Certificate/ Diploma / Degree in any discipline or SPM/ O-Level with relevant experience.
• At least 1–2 years working experience in Sales Admin in the automotive industry.
• Good in communication skills and teamwork.
• Good connections with financial institutions.

Responsibilities

• Administrative Support: Coordinate with external parties, support sales ground operations, maintain retail and environment outlook, manage documents and verification tasks.
• Inventory Management: Manage retail car keys and stock measurement, monitor key control.
• Documentation Support: Collect, verify, and store documents; prepare and upload dealer collection documents; assist cheque handling and bank transfers.

Skills

Sales administration

Communication

Teamwork

Financial institution links

Education

Certificate/ Diploma / Degree or SPM/O-Level with relevant experience

Tools

Invoicing software

CMS experience

Job description

Executive, Branch Support Admin - Loan Processing

CARSOME is looking for a qualified Branch Support Admin to join our team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales team.

Your Day-to-Day

Administrative Support

• Coordinate with external parties (e.g., insurance, ownership transfer).
• Support ground operations and activities.
• Maintain retail and environment outlook.
• Check and update documents (e.g., Master List, eAuto, cross-check RC status).
• Liaise with authorities for ownership transfers.
• Upload documents to Google Drive and update the order list.
• Handle payment-related tasks: collection, validation, and receipt.
• Request and manage receipts from financial institutions.
• Manage petty cash and general invoices.
• Verify and process car sales payments, parking, and trailer.
• Print official receipts and petty cash documents.

Inventory Management

• Manage retail car keys and trade plates.
• Monitor key management and stock measurement.

Documentation Support

• Collect, verify, and store documents as per requirement.
• Prepare and upload dealer collection documents.
• Verify and upload vehicle documents into the system.
• Assist in cheque handling and bank transfers.
• Handle seller transactions.
• Assist to receive handover cars from different branches & dealer collections.

Your Know-How

• Preferably Certificate/ Diploma / Degree in any disciplines or SPM/ O-Level with relevant experience
• At least 1-2 years working experience in Sales Admin in the automotive industry.
• Good in communication skills & teamwork
• Good connections with financial institutions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have in an Administration Role?
• Which of the following content management systems (CMS) do you have experience with?
• Do you have previous invoicing experience?
• Do you have experience in a sales role?
• Do you have experience with inventory management?

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my