Executive Assistant to CTO

SNSOFT SDN. BHD.; Kuala Lumpur; On-site; MYR 40,000 - 64,000; Full time

Job summary

SNSoft SDN BHD, based in Malaysia, seeks a proactive Project Coordinator/Executive Assistant to support the CTO office. You will track project milestones, prepare reports, and coordinate cross-departmental and cross-border initiatives across Southeast Asia.

The role requires bilingual Chinese and English, strong ownership, and the ability to drive tasks to closure with minimal supervision. Experience in tech or internet companies is preferred, with travel coordination and meeting management

Qualifications

• Diploma or above in Business Administration, Project Management, or related field.
• 2+ years experience as executive assistant/secretary/project coordinator, preferably in tech or internet companies.
• Proactive with ownership and ability to close tasks independently.
• Basic project management awareness (milestone tracking).
• Good business acumen and ability to understand tech/business terms (no coding required).
• Fluent in Chinese and English (bilingual environment).
• Familiar with office software and collaboration tools.

Responsibilities

• Track progress, milestones, and delivery timelines across technology projects; identify delay risks.
• Establish and maintain a project tracking mechanism.
• Compile weekly/monthly technology reports to support CTO decisions.
• Prepare materials for external/upward reporting (board reports, CEO Round Table).
• Follow up on cross-department collaboration and drive items to closure.

Skills

Project coordination

Scheduling

Cross-border coordination

Proactivity

Bilingual Chinese-English

Executive support

Education

Diploma or above in Business Administration/PM

Tools

Office software

Collaboration tools

Job description

This role is positioned as a project coordination and administrative support function within the CTO's office, with responsibilities leaning toward project management: tracking the progress and milestones of technology team projects, coordinating cross-departmental (HR, business units, etc.) and cross-border (Southeast Asia) collaboration, and providing day-to-day administrative support to the CTO. The ideal candidate is proactive and highly accountable, able to independently follow through on matters to closure rather than simply executing instructions passively.

Key Responsibilities

Project Coordination & Tracking

• Track the progress, key milestones, and delivery timelines of projects across the technology department; proactively identify delay risks and flag them in advance
• Establish and maintain a project tracking mechanism
• Compile the technology team's weekly/monthly reports, extracting key points to support the CTO's decision-making
• Assist in preparing materials for external/upward reporting (e.g., board reports, CEO Round Table, etc.)
• Follow up on cross-departmental collaboration items, proactively driving them to closure and reducing the time the CTO spends on routine follow-ups

Schedule & Meeting Management

• Manage the CTO's schedule, prioritizing meetings based on importance/urgency and arranging itineraries accordingly
• Handle travel arrangements, expense claims, and day-to-day administrative matters
• Organize meeting minutes and follow up on action items, proactively chasing stakeholders to ensure timely delivery

Cross-Border Team Coordination

• Act as the communication bridge between the CTO and internal teams/overseas offices, coordinating communication and collaboration across teams in Southeast Asia and other locations
• Proactively identify potential issues and flag them early, rather than waiting passively for instructions
• Track and remind teams of public holidays across different locations to avoid scheduling conflicts caused by holiday differences
• Coordinate reminders and logistics related to cross-team bonding/team-building activities

Travel Coordination

• Liaise with other executive assistants/secretaries to confirm travel itineraries, helping coordinate travel arrangements outside Malaysia

Requirements

• Diploma or above, preferably in Business Administration, Business, Project Management, or a related field
• 2+ years of experience as an executive assistant/secretary/project coordinator, preferably with a background in technology or internet companies
• Proactive attitude and strong sense of ownership — able to independently follow through on matters to closure without repeated follow-up
• Basic project management awareness (e.g., milestone tracking)
• Good business acumen, with the ability to understand basic technical/business terminology (no coding required, but able to understand project progress)
• Fluent in both Chinese and English (the company operates in a bilingual Chinese‑English environment)
• Familiar with office software and collaboration tools

Nice to Have

• Experience collaborating with cross-border teams (especially in Southeast Asia)
• Background in technology/internet industry

About SNSoft SDN BHD

SNSoft SDN BHD, founded in 2016, is a leading software and game development studio specializing in social media and mobile games. Our diverse team of experts from Malaysia and across Asia delivers cutting‑edge solutions in software, web, and database development.

We seek creative, growth‑driven talent to shape the future of gaming and technology. With strong innovation, operational expertise, and global expansion plans, SNSoft is building a dynamic interactive entertainment platform. Join us and be part of something extraordinary!

About SNSoft SDN BHD

SNSoft SDN BHD, founded in 2016, is a leading software and game development studio specializing in social media and mobile games. Our diverse team of experts from Malaysia and across Asia delivers cutting‑edge solutions in software, web, and database development.

We seek creative, growth‑driven talent to shape the future of gaming and technology. With strong innovation, operational expertise, and global expansion plans, SNSoft is building a dynamic interactive entertainment platform. Join us and be part of something extraordinary!