Executive Assistant

Touch 'n Go Group; Kuala Lumpur; Hybrid; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid & Flexi hours

Office pantry perks

Tech reimbursement (mobile/broadband)

Job summary

Touch 'n Go Group in Kuala Lumpur is seeking an experienced Executive Office Manager to oversee the office of senior leadership, coordinating calendars, meetings, travel, and critical priorities.

You will act as a gatekeeper and liaison to internal and external stakeholders, ensuring confidentiality, timely communications, and high-quality executive materials. The role offers hybrid work and generous benefits.

Qualifications

• Minimum 3–6 years working experience with Senior Management.
• Professional, independent, energetic, and eager to learn, with robust team collaboration skills.

Responsibilities

• Manage senior management's calendar, meetings, travel, priorities, and daily schedules to maximize efficiency and productivity.
• Anticipate scheduling conflicts, competing priorities, and operational issues, and proactively resolve them.
• Ensure meetings, presentations, reports, and executive materials are prepared accurately and on time.
• Serve as the key coordination point between senior management and internal or external stakeholders.
• Provide administrative and coordination support to the divisional leadership team.

Skills

Strong communication

Diplomacy

Problem solving

Attention to detail

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP

We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch ‘n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.

What would you do?

Executive Office Management

• Manage senior management's calendar, meetings, travel, priorities, and daily schedules to maximize efficiency and productivity.
• Anticipate scheduling conflicts, competing priorities, and operational issues, and proactively resolve them.
• Ensure meetings, presentations, reports, and executive materials are prepared accurately and on time.
• Serve as the key coordination point between senior management and internal or external stakeholders.
• Provide administrative and coordination support to the divisional leadership team.

Stakeholder & Relationship Management

• Act as a trusted liaison and gatekeeper for senior management, managing communications, requests, and engagements professionally.
• Handle enquiries, issues, and escalations independently and ensure timely resolution.
• Build and maintain effective relationships with internal and external stakeholders.
• Exercise diplomacy, discretion, and professionalism when handling sensitive and confidential matters.

Strategic Coordination & Execution

• Coordinate executive meetings, management committees, cross-functional initiatives, and divisional activities.
• Track, monitor, and follow up on action items, decisions, commitments, and deadlines to ensure timely execution.
• Escalate overdue matters and support alignment and delivery of organizational priorities and strategic initiatives.

Problem Solving & Decision Support

• Anticipate risks, identify solutions, and address issues before they impact business operations.
• Apply sound judgment, critical thinking, and initiative in managing confidential, operational, and stakeholder-related matters.
• Support decision-making and drive continuous process improvements with minimal supervision.

Administration & Governance

• Maintain confidentiality, information security, records management, and governance standards.
• Oversee travel, claims, logistics, events, office administration, executive support matters, and petty cash management.
• Ensure administrative processes are executed efficiently, accurately, and with attention to detail..
• Promote a professional, collaborative, and high-performing work environment.
• Represent the senior management office as a role model of professionalism, responsiveness, and service excellence.
• Undertake special projects and other duties as assigned by senior management.

Who should join us?

• Minimum 3 to 6 years working experience with Senior Management
• Professional, independent, energetic, and eager to learn, with robust team collaboration skills.
• Self-motivated with a pleasant personality, excellent communication skills, and a high degree of integrity.
• Proficient in Microsoft Office applications (Excel, PowerPoint, and Outlook).
• Able to work well under pressure, meet deadlines, and pay attention to detail.
• Hybrid and Flexi hours.
• Unlimited office pantry fruits, snacks and drinks.
• Mobile and broadband subscription reimbursement.
• Additional leave including family leave and paid care leave to care for family members.
• Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine (“TCM”) and Chiropractic.
• Corporate membership discount and many more to explore.