ERP & RPA Application Support Engineer

Mehow Medical (M) Sdn Bhd; Seberang Perai; On-site; MYR 56,000 - 89,000; Full time

Job summary

Mehow Medical (M) Sdn Bhd is seeking an capable ERP/Applications Support professional to provide daily support for the company’s ERP system and business applications. You will troubleshoot, analyse, and resolve user issues, working closely with internal departments to understand needs and document requirements.

The role requires gathering business requirements, delivering training, supporting RPA, and maintaining comprehensive documentation to ensure smooth solution delivery and knowledge

Qualifications

• Minimum 1–2 years in application or ERP support, software development, or RPA.
• Basic SQL and database management knowledge.
• Familiarity with ERP systems like SAP is a plus.
• Chinese speaking recommended to liaise with China HQ.

Responsibilities

• Provide daily ERP and business application support to users.
• Troubleshoot, analyse, and resolve reported issues.
• Collaborate with internal teams to capture business requirements.
• Document processes, system specs, and user manuals.
• Develop and deliver end-user and technical training.
• Support RPA by monitoring and troubleshooting bots.
• Contribute to project plans and deliverables.
• Create documentation and share knowledge with the team.

Job description

Mehow Medical (M) Sdn Bhd is seeking an capable ERP/Applications Support professional to provide daily support for the company’s ERP system and business applications. You will troubleshoot, analyse, and resolve user issues, working closely with internal departments to understand needs and document requirements.

The role requires gathering business requirements, delivering training, supporting RPA, and maintaining comprehensive documentation to ensure smooth solution delivery and knowledge