Enterprise Banking Relationship Manager — SME Growth

Affin Bank Berhad; Batu Pahat; On-site; MYR 45,000 - 78,000; Full time

Job summary

AFFIN BANK in Malaysia invites you to join a team where open minds meet and commitment to great work drives impact. You can make a difference as you help maximise account profitability, manage client relationships and oversee SME portfolios in a dynamic banking environment.

The role covers credit processing, risk management and operational controls; backups for compliance, ORM and contingency planning are included, with emphasis on customer service and adherence to policy.

Qualifications

• Degree in Accounting, Finance, Banking, Business, Economics or similar discipline.
• Experience in marketing and credit processing.
• Strong command of Bahasa Malaysia and English, both oral and written.
• Good public speaking and presentation skills.
• Overall Bank's Credit, Operations and Product knowledge.
• Keep abreast with SME issues, policies and trends in the country.
• Basic business acumen and industry knowledge.

Responsibilities

• Maximise earnings potential and revenue of relationship; review and monitor performance of accounts.
• Ensure promptness and quality of credit processing; monitor overdue accounts and prevent NPLs.
• Support, identify, solicit and establish a high value client base; accountable for customer relationship.
• Manage proactively a portfolio of SME accounts by monitoring credit risk and coordinating with branches/head office.
• Act as Backup Compliance Coordinator and assume responsibilities under AML guidelines.
• Act as Backup Operational Risk Coordinator for ORM implementation and risk management.
• Liaise with Group ORM on ORM activities; report defects via LED; use ORM tools in risk management.
• Undertake additional responsibilities and act as Backup BCP/DRP Coordinator for business contingency.

Skills

Public speaking

Bahasa Malaysia

English skills

Credit processing

Marketing experience

Education

Degree in Accounting, Finance, Banking, Business, Economics or similar

Job description

AFFIN BANK in Malaysia invites you to join a team where open minds meet and commitment to great work drives impact. You can make a difference as you help maximise account profitability, manage client relationships and oversee SME portfolios in a dynamic banking environment.

The role covers credit processing, risk management and operational controls; backups for compliance, ORM and contingency planning are included, with emphasis on customer service and adherence to policy.