Enrollment & Academy Operations Specialist

Penang Skills Development Centre; George Town; On-site; MYR 36,000 - 48,000; Full time

Job summary

Penang Skills Development Centre in Penang seeks an organised Administration/Operations professional to support intake registration, documentation, and daily office tasks. The role emphasizes accuracy, vendor liaison, and service across multiple programs.

You will handle offer letters, orientation, funding paperwork, data maintenance in PSDC systems, and coordinate audits and events, with a focus on 5S, teamwork, and independent work.

Qualifications

• Degree in Administration, Business, Management, or related field.
• Minimum 2 years of relevant administrative/operations experience in Academy.
• Experience in education, TVET or similar environment is advantageous.
• Strong knowledge of office administration, facilities management, and vendor management.
• Excellent communication skills in Bahasa Malaysia and English.
• Proficient in Microsoft Office and administrative systems.
• Ability to work independently and as part of a team.

Responsibilities

• Manage registration for new intakes across programs.
• Prepare offer letters, orientation sessions, and related documentation.
• Handle documentation for loans, funding programs, and claims.
• Prepare proposals, letters, and certificates according to PSDC and customer standards.
• Maintain accurate student data in PSDC systems and funder platforms.
• Respond to inquiries via phone, email, and teleconference.
• Liaise with agencies for audits, examinations, and external visits.
• Manage purchase requests, purchase orders, delivery orders, and invoices.
• Prepare budget documents, monthly income/expense reports, and student allowances.
• Plan and schedule preventive maintenance for equipment.
• Ensure proper housekeeping and compliance with 5S standards.
• Represent PSDC during Open Days, Education Fairs, and promotional activities.
• Assist in organizing Applied Engineering events and After 5 activities.

Skills

Organizational skills

Multitasking

Communication skills

Microsoft Office

Administrative systems

Vendor management

Teamwork

Education

Degree in Administration/Business/Management

Job description

Penang Skills Development Centre in Penang seeks an organised Administration/Operations professional to support intake registration, documentation, and daily office tasks. The role emphasizes accuracy, vendor liaison, and service across multiple programs.

You will handle offer letters, orientation, funding paperwork, data maintenance in PSDC systems, and coordinate audits and events, with a focus on 5S, teamwork, and independent work.