Program Registration & Events Administrator

Dunville Training Centre Sdn Bhd.; George Town; On-site; MYR 22,000 - 33,000; Full time

Benefits offered by this job

Basic salary + commission scheme

Professional work environment

Training and development programs

Job summary

Dunville Training Centre Sdn Bhd. is seeking a Programme Registration & Administration Executive to support students and professionals with university placement services and online learning programs.

Ideal candidate will manage end-to-end registrations, verify documents, coordinate logistics and liaise with clients and trainers. English and Bahasa Malaysia fluency preferred; Mandarin is a plus. Weekend availability may be required for programmes.

Qualifications

• Diploma or Degree in Business Administration, Management, Marketing, Events Management, Hospitality, Education or a related field.
• 1–3 years of relevant experience in programme administration, training and event coordination, customer service or administrative roles.
• Strong organisational and time-management skills with good attention to detail.
• Good communication and interpersonal skills.
• Proficient in Microsoft Office, particularly Excel, Word and PowerPoint.
• Able to communicate effectively in English and Bahasa Malaysia, both written and spoken.
• Mandarin language skills are a plus, as the role involves interaction with Mandarin-speaking stakeholders
• Able to manage multiple tasks, deadlines and priorities effectively.
• Mature, responsible, proactive and able to work independently as well as in a team.
• Willing to work outside normal office hours or during weekends when required for programmes or events.

Responsibilities

• Manage end-to-end participant registration and enrolment for training programmes, workshops and events.
• Handle registration enquiries via email, phone and other communication channels.
• Verify participant information, application forms and supporting documents.
• Maintain accurate and up-to-date participant databases and registration records.
• Follow up with participants on outstanding information, documents, payments or confirmations.
• Prepare participant lists, attendance records, name tags, certificates and other programme materials.
• Provide administrative support before, during and after each programme.
• Coordinate programme schedules, venues, training materials, equipment and other logistical requirements.
• Liaise with trainers, facilitators, clients, participants, venues and external service providers.
• Prepare programme-related documents, forms, reports and correspondence.
• Assist in coordinating workshops, seminars, training sessions and other corporate programmes.
• Ensure all programme arrangements are properly prepared and completed according to schedule.

Skills

Organisational skills

Time management

Attention to detail

Interpersonal skills

English language proficiency

Bahasa Malaysia proficiency

Mandarin language beneficial

Education

Diploma or Degree in Business Administration, Management, Marketing, Events Management, Hospitality, Education

Tools

Microsoft Office

Excel

Word

PowerPoint

Job description

Dunville Training Centre Sdn Bhd. is seeking a Programme Registration & Administration Executive to support students and professionals with university placement services and online learning programs.

Ideal candidate will manage end-to-end registrations, verify documents, coordinate logistics and liaise with clients and trainers. English and Bahasa Malaysia fluency preferred; Mandarin is a plus. Weekend availability may be required for programmes.