End-to-End Airfreight Operations Specialist

Maersk; Petaling Jaya; Sur place; MYR 60 000 - 90 000; Plein temps

Résumé du poste

Maersk is seeking an experienced Airfreight Operations Specialist to manage end-to-end airfreight import/export shipments and ensure documentation accuracy. You will coordinate with airlines, agents, and warehouses to deliver compliant execution and keep customers informed.

You will own shipment files, support financial controls, and collaborate with Ops, Finance, and Customs to drive service excellence. Proficiency in Excel and CargoWise is a plus.

Qualifications

• Minimum 2–5 years of experience in Airfreight Operations, Freight Forwarding, Import/Export Operations, or Logistics Coordination.
• Strong understanding of airfreight import and export processes, documentation, and shipment execution.
• Knowledge of international transportation regulations, customs procedures, and trade compliance requirements.
• Experience working with freight forwarding systems and transportation management platforms.
• Strong attention to detail with the ability to manage multiple shipment files simultaneously.
• Excellent problem-solving and exception management capabilities.
• Strong communication and stakeholder management skills.
• Customer-focused mindset with the ability to work effectively in a fast-paced operational environment.
• Proficiency in Microsoft Office applications, particularly Excel.
• Experience with CargoWise or similar logistics systems is an advantage.

Responsabilités

• End-to-end airfreight import/export execution for assigned customers.
• Coordinate with airlines, agents, and warehouses to ensure shipment execution.
• Prepare and process airfreight docs; maintain files per regs.
• Monitor milestones, manage delays, update systems.
• Act as operational owner for shipment files and finance activities.
• Collaborate with Ops, Finance, Customs, and partners to meet expectations.
• Identify process improvements to boost efficiency and compliance.
• Support performance reporting and data accuracy.

Connaissances

Airfreight operations

Freight forwarding

Documentation

Export processes

Import processes

Regulatory compliance

Excel proficiency

Stakeholder management

Outils

CargoWise

TMS platforms

Description du poste

Maersk is seeking an experienced Airfreight Operations Specialist to manage end-to-end airfreight import/export shipments and ensure documentation accuracy. You will coordinate with airlines, agents, and warehouses to deliver compliant execution and keep customers informed.

You will own shipment files, support financial controls, and collaborate with Ops, Finance, and Customs to drive service excellence. Proficiency in Excel and CargoWise is a plus.