End-to-End AI Implementation Lead

Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd; Puchong; On-site; MYR 120,000 - 180,000; Full time

Job summary

Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd seeks a skilled Implementation Lead to drive end-to-end AI-driven and enterprise software deployments. You will coordinate kickoff meetings, gather requirements, configure systems, manage data migration, and lead training sessions for customers, ensuring adoption from go-live through stabilization.

The role requires 2–5 years in software implementation, strong communication skills, and Mandarin proficiency to liaise with Mandarin-speaking

Qualifications

• 2–5 years of relevant software implementation experience.
• Experience leading customer-facing implementation projects, requirements discussions, demonstrations, and training.
• Experience with SaaS deployment and customer onboarding.
• Hands-on familiarity with enterprise software configuration, workflows, user management, and access controls.
• Strong communication, presentation, storytelling, teamwork, documentation and problem-solving skills.
• Mandarin proficiency is required to liaise with Mandarin-speaking stakeholders.

Responsibilities

• Lead end-to-end software implementations, onboarding and deployment for customers.
• Manage kickoff meetings, requirements workshops, project plans, timelines and risks.
• Document and validate business requirements, translate into solution configurations.
• Configure applications, user accounts, workflows and access controls.
• Coordinate data migration, API/Webhook integrations, UAT and deployment.
• Deliver demonstrations and training, produce user guides and knowledge transfer materials.
• Assess go-live readiness and support post-go-live stabilization.

Skills

Project management

Stakeholder management

Requirements gathering

Training delivery

Documentation

Communication

Problem solving

Education

Bachelor’s Degree in IT/CS or related field

Tools

API Integrations

Webhooks

SaaS implementations

Job description

Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd seeks a skilled Implementation Lead to drive end-to-end AI-driven and enterprise software deployments. You will coordinate kickoff meetings, gather requirements, configure systems, manage data migration, and lead training sessions for customers, ensuring adoption from go-live through stabilization.

The role requires 2–5 years in software implementation, strong communication skills, and Mandarin proficiency to liaise with Mandarin-speaking