AI-Driven IT Project Manager for CRM & Automation

Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd; Puchong; On-site; MYR 90,000 - 150,000; Full time

Job summary

Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd on behalf of its client seeks a Project Manager to drive end-to-end delivery of CRM, AI-driven systems, automation, analytics, and system integration projects.

You will combine project management and business analysis to translate customer requirements into solutions delivered on time, within budget, and within scope. Mandarin proficiency is required to liaise with Mandarin-speaking stakeholders and lead cross-functional teams.

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or related field.
• Must have 5+ years IT project management and/or business analysis experience.

Responsibilities

• Manage project scope, timelines, budgets, risks, quality, and change requests.
• Lead cross-functional technical teams, vendors, and customer stakeholders; facilitate meetings and milestones.
• Conduct requirement-gathering workshops and analyze business processes for digital improvements.
• Translate business needs into technical requirements and create SRS/SDD, wireframes, and user flows.
• Coordinate implementation, testing (UAT), deployment, and handover to support teams.
• Drive digital adoption, change management, and stakeholder feedback-driven enhancements.

Skills

Mandarin proficiency

Jira

SRS/SDD documentation

UI/UX wireframing

Stakeholder management

Analytical skills

Communication

Problem-solving

Education

Bachelor's degree in Computer Science/Software Engineering/Information Systems

Tools

diagrams.net

MySQL Workbench

Job description

Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd on behalf of its client seeks a Project Manager to drive end-to-end delivery of CRM, AI-driven systems, automation, analytics, and system integration projects.

You will combine project management and business analysis to translate customer requirements into solutions delivered on time, within budget, and within scope. Mandarin proficiency is required to liaise with Mandarin-speaking stakeholders and lead cross-functional teams.