Elevator & Escalator Field Technician – On-Call Specialist

KONE; Petaling Jaya; Presencial; MYR 36.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career progression

Learning & development

Global company culture

Competitive rewards

Descripción de la vacante

KONE Malaysia is seeking a Major Project Technician to join our Service Maintenance team in Petaling Jaya. You will work with a small group of Field Service Specialists attending fault calls, performing escalator and elevator repairs, and servicing assigned maintenance runs.

You will report in real time, build strong customer relationships, and troubleshoot issues on site. This role requires flexibility to travel, own transport, and a readiness to work overtime when needed within a dynamic,

Formación

• 2–3 years’ experience in elevator/escalator is an advantage.
• Fresh graduates welcome with basic mechanical and electrical knowledge.
• Good customer relationships, service mindset, energetic, troubleshooting experience, team player, able to understand and follow instructions.
• Willingness to travel and own transport with valid motorbike license.
• Able to work in a fast-paced environment and use digital tools on mobile.

Responsabilidades

• Accurate real-time back reporting of work performed to ensure accuracy of customer notification.
• Maintain excellent relationships with customers.
• Troubleshooting and resolving technical issues.
• Networking on-call support and standby availability.
• Providing service and assistance as needed.
• Willing to perform overtime as required.
• Handling external visitors with effective communication with all stakeholders.
• Manage daily workload with minimal supervision.
• Ensure safety at all times.

Conocimientos

Elevator/escalator tech

Mechanical knowledge

Electrical knowledge

Customer service

Troubleshooting

Team player

Communication

Willing to travel

Digital tools (KONE app)

Herramientas

KONE system app

Descripción del empleo

KONE Malaysia is seeking a Major Project Technician to join our Service Maintenance team in Petaling Jaya. You will work with a small group of Field Service Specialists attending fault calls, performing escalator and elevator repairs, and servicing assigned maintenance runs.

You will report in real time, build strong customer relationships, and troubleshoot issues on site. This role requires flexibility to travel, own transport, and a readiness to work overtime when needed within a dynamic,