Mobile Elevator Technician – Field Service & Maintenance

Dong Yang Elevator (M) Sdn Bhd; Shah Alam; On-site; MYR 32,000 - 52,000; Full time

Job summary

Dong Yang Elevator (M) Sdn Bhd is seeking a field service technician to provide on-site service and support for elevators and escalators. You will handle installations, repairs, preventive maintenance, and tests, while delivering clear service reports and following safety protocols.

The role requires diagnosing technical issues, coordinating with the technical team, and building strong relationships with customers.

Qualifications

• Must own motorcycle and valid B2 license.
• Based in Gombak, Selayang, Cheras, Ampang, Kuala Lumpur area.

Responsibilities

• Provide service and customer support during field visits and dispatches.
• Manage all onsite installation, repair, preventive maintenance, and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Produce timely and detailed service reports.
• Document service procedures and technical findings clearly.
• Perform monthly servicing according to company checklist and schedule.
• Service lifts and escalators assigned, following the planned maintenance schedule.
• Follow all company field procedures, safety protocols, and quality standards.
• Cooperate with the technical team and share relevant field information across departments.
• Understand customer requirements and provide appropriate recommendations or updates.
• Build and maintain positive working relationships with customers and end-users.

Job description

Dong Yang Elevator (M) Sdn Bhd is seeking a field service technician to provide on-site service and support for elevators and escalators. You will handle installations, repairs, preventive maintenance, and tests, while delivering clear service reports and following safety protocols.

The role requires diagnosing technical issues, coordinating with the technical team, and building strong relationships with customers.