Education IT Specialist: Classroom Tech & Systems

Austin Heights International School; Johor Bahru; On-site; MYR 42,000 - 62,000; Full time

Benefits offered by this job

Free parking

Maternity leave

Opportunities for promotion

Parental leave

Job summary

Austin Heights Education Sdn Bhd is seeking an IT Executive to support, maintain, and enhance our educational IT systems. You will ensure smooth day-to-day IT operations for staff and students, support teaching technologies, and help provide secure, reliable IT services across the school environment.

The role requires a diploma or degree in IT/CS with 1–3 years in IT support, familiarity with LMS, MS 365, Google Workspace, and basic networking.

Qualifications

• Diploma or Bachelor’s Degree in Information Technology, Computer Science, or related field.
• 1–3 years IT support or IT operations experience, education sector a plus.
• Knowledge of computer hardware, operating systems (Windows/Mac), and common software.
• Familiarity with LMS, Microsoft 365, Google Workspace, and educational platforms.
• Basic understanding of networking (LAN/WAN, TCP/IP, routers, switches).
• Awareness of data privacy, cybersecurity, and system security practices.
• Strong troubleshooting and problem-solving skills; good communication.

Responsibilities

• Provide IT support to staff and students for hardware, software, network, and system issues.
• Install, configure, maintain, and troubleshoot computers, projectors, servers, and equipment.
• Support LMS, online platforms, classroom tech, and video conferencing tools.
• Monitor IT systems, networks, backups, and servers for availability and security.
• Manage user accounts, access rights, email, and student/staff IT accounts.
• Ensure compliance with IT policies, data protection standards, and cybersecurity best practices.
• Assist in implementing new education technologies and system upgrades.
• Conduct regular updates and preventive maintenance to minimize downtime.
• Provide basic IT training and guidance to staff and students.

Skills

Troubleshooting

Communication skills

Customer support

Teamwork

Education

Diploma or Bachelor’s Degree in IT/CS

Tools

LMS

Microsoft 365

Google Workspace

Windows/Mac OS

Networking basics

Job description

Austin Heights Education Sdn Bhd is seeking an IT Executive to support, maintain, and enhance our educational IT systems. You will ensure smooth day-to-day IT operations for staff and students, support teaching technologies, and help provide secure, reliable IT services across the school environment.

The role requires a diploma or degree in IT/CS with 1–3 years in IT support, familiarity with LMS, MS 365, Google Workspace, and basic networking.