IT Assistant Engineer / Engineer - IT Office (Learning Technology)

Xiamen University Malaysia; Malaysia; On-site; MYR 33,480 - 55,800; Full time

Job summary

A Malaysian university is seeking a full-time IT Office support staff to attend to classroom and office queries, perform troubleshooting, and support various university events. The successful candidate must possess a Bachelor’s degree in engineering and ideally have 1-3 years of hands-on IT experience with skills in Microsoft 365 Administration, cloud technologies, and web development. The role provides a dynamic environment to work with modern technologies and support academic operations.

Qualifications

• Fresh graduates are encouraged to apply with 1-3 years of hands-on IT experience.
• Experience in MySQL server optimization and various cloud platforms is preferred.
• Knowledge in web application environments and deployment tools is a plus.

Responsibilities

• Attend to classroom and office facilities queries and supports.
• Administer and maintain VOI/VDI servers & Classroom Central Control software.
• Support computer lab maintenance and application deployment.

Skills

IT troubleshooting

Microsoft 365 Administration

Support for Learning Management Systems

Web Development

PowerShell command knowledge

Education

Bachelor’s Degree in Engineering (Computer/Telecommunication)

Tools

MySQL

Microsoft Azure

AWS

GitHub

OpenStack

Job description

IT Office

Full-time

Role and Key Responsibilities

• Attending to classroom and office facilities queries and supports. (Regular classroom checking and maintenance)
• Computer hardware, software and application troubleshooting
• Support computer lab maintenance and application deployment.
• VOI/VDI server & Classroom Central Control software administration and maintenance.
• Supporting Learning Management Systems such as Moodle, My Media, MS Teams, Zoom, Skype etc.
• Handling teaching equipment and devices such as wireless microphones, iPads, pointers, Multimedia Card, Converter, visualizers etc.
• Microsoft 365 Administration - User accounts management, monitoring and maintaining Microsoft services and policy based on the organization's requirements.
• Basic knowledge of A/V equipment, computer/laptop hardware, and experience in proposing equipment replacement.
• Preparing online guides, checklist and procurement or assets documentations
• Supporting University events such as student recruitment or orientation etc.
• Learning and adopting new technology, to perform ad hoc functions as and when requires.

Requirements / Qualifications

• Candidate must possess at least a Bachelor’s Degree in engineering (Computer/ Telecommunication) or equivalent.
• Multiple positions are available. Fresh graduates preferably with 1-3 years (s) of hands‑on experience specializing in IT/Computer –System, Programming, Database Admin or Data Centre equivalent troubleshooting experience, are encouraged to apply.
• System - Experience in MySQL server optimization, Microsoft Azure, AWS, Alibaba Cloud, Google Cloud, GitHub, OpenStack etc.
• PowerShell command knowledge
• Web Development - familiar with web application environments, such as Drupal, WordPress, Laravel, and web deployment tools (Nginx, Apache, Lamp, Redis, OpenStack) is a plus.

Interested candidates are encouraged to email their CV, along with copies of academic transcripts and supporting documents, to [e-mail] .

We thank all applicants for their expressed interest. However,ONLY shortlisted applicantswill be notified.