Ecommerce and Social Media Senior Executive

JCR Zerup Sdn Bhd; Pasir Gudang; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Flexible working

Professional development

Career progression

Job summary

JCR Zerup Sdn Bhd in Pasir Gudang, Johor, seeks an experienced Ecommerce and Social Media Senior Executive to lead our ecommerce initiatives and social media strategy from our state-of-the-art office. You will optimise digital sales channels, create engaging content, and strengthen our online brand presence across platforms.

The ideal candidate has 5–7 years in ecommerce management and social media marketing, proven performance in boosting online sales, and strong analytics skills.

Qualifications

• Bachelor’s degree in Marketing, Business, Communications, Digital Media, or a related field.
• 5–7 years of ecommerce management and social media marketing experience.
• Proven track record in growing online sales and managing ecommerce platforms.
• Experience with Facebook/Instagram/TikTok/LinkedIn ads and budget management.
• Strong analytical skills to translate data into actionable insights.
• Excellent written and verbal English.

Responsibilities

• Develop and implement ecommerce strategies to drive online sales and improve conversion rates.
• Manage and optimise social media accounts across platforms, including content creation and scheduling.
• Monitor analytics to identify trends and opportunities for growth.
• Collaborate with creative teams for engaging visual content and copy.
• Prepare regular performance reports for senior management.
• Mentor junior team members and support the digital marketing team.

Skills

Ecommerce management

Social media marketing

Social media strategy

Analytics tools

Paid social ads

Content creation

Project management

English proficiency

Education

Bachelor's degree

Tools

Canva

Adobe Creative Suite

Job description

Ecommerce and Social Media Senior Executive

About us

JCR Zerup Sdn Bhd is a forward-thinking organisation committed to driving innovation and excellence in the digital marketing landscape. We specialise in creating impactful digital and search marketing solutions that help businesses thrive in today's competitive online environment. Our team is passionate about leveraging technology and creative strategies to deliver measurable results for our clients and partners.

About the role

We are seeking an experienced Ecommerce and Social Media Senior Executive to join our dynamic team at our Pasir Gudang Johor office on a full-time basis. This is a strategic position that sits at the heart of our digital marketing operations, where you will oversee and drive our ecommerce initiatives and social media strategy. You will play a crucial role in building and managing our online presence, optimising our digital sales channels, and creating engaging content that resonates with our target audience. This position offers the opportunity to make a significant impact on business growth and brand visibility in the digital space.

Key responsibilities

• Develop and execute comprehensive ecommerce strategies to drive online sales, increase customer engagement, and improve conversion rates across all digital platforms
• Manage and optimise social media accounts across multiple platforms, including content creation, scheduling, community engagement, and performance monitoring
• Create compelling and data-driven social media campaigns that align with business objectives and resonate with target audiences
• Oversee the day-to-day management of ecommerce platforms, including product listings, inventory management, and user experience optimisation
• Analyse and interpret ecommerce and social media analytics to identify trends, opportunities, and areas for improvement
• Collaborate with creative teams to develop engaging visual content, copywriting, and multimedia assets for social media and ecommerce channels
• Implement and manage paid social media advertising campaigns, including budget allocation, targeting, and performance tracking
• Monitor competitor activities and industry trends to ensure our strategies remain competitive and innovative
• Liaise with cross-functional teams including marketing, sales, and customer service to ensure cohesive brand messaging and customer experience
• Prepare regular reports and presentations on ecommerce and social media performance for senior management
• Mentor and support junior team members, contributing to the development of a high-performing digital marketing team

What we're looking for

• Bachelor's degree in Marketing, Business, Communications, Digital Media, or a related field
• Minimum 5–7 years of professional experience in ecommerce management and social media marketing
• Proven track record of successfully managing ecommerce platforms and driving online sales growth
• Demonstrated expertise in social media strategy development and campaign execution across platforms such as Facebook, Instagram, TikTok, and LinkedIn
• Strong proficiency in social media analytics tools and ecommerce analytics platforms to measure and optimise performance
• Experience with paid social media advertising (Facebook Ads Manager, Instagram Ads, TikTok Ads, etc.) and budget management
• Excellent understanding of digital consumer behaviour and ecommerce best practices
• Strong project management and organisational skills with the ability to manage multiple campaigns simultaneously
• Creative thinking and ability to develop innovative content ideas that drive engagement and brand awareness
• Excellent written and verbal communication skills in English; additional languages are advantageous
• Proficiency in content management systems and familiarity with design tools (Canva, Adobe Creative Suite, etc.) is beneficial
• Strong analytical mindset with ability to translate data insights into actionable recommendations
• Team player with leadership qualities and ability to mentor junior staff members

What we offer

• We offer a competitive salary package commensurate with experience and qualifications.
• Our workplace culture is built on collaboration, innovation, and continuous learning.
• We provide opportunities for professional development through training programmes, industry certifications, and exposure to cutting-edge digital marketing practices.
• We understand the importance of work-life balance and offer flexible working arrangements where appropriate.
• As a growing organisation, we provide clear career progression pathways and the chance to take on increasing responsibilities and leadership roles.

We foster an inclusive workplace where diverse perspectives are valued, and all team members are supported to achieve their full potential.