Eco-Resort Operations Manager — On-Site Housing

Teck Guan Group; Tawau; On-site; MYR 6,000 - 10,000; Full time

Benefits offered by this job

On-site accommodation provided

Job summary

Teck Guan Group in Tawau, Sabah, Malaysia seeks a Chalet Operations Manager to oversee guest reception, room management, and site operations at Tawau Cocoa Village.

The role requires 3–4 years of hospitality operations experience, on-site supervision of staff, and a proactive approach to guest satisfaction. Successful candidates reside on-site with accommodation provided and will lead daily tasks in a distinctive eco-tourism setting.

Qualifications

• Minimum 3–4 years of operational hospitality experience in hotels, chalets or homestays.
• Ability to supervise non-executive staff, schedule shifts, and manage daily workflows.
• Willingness to reside on-site at Tawau Cocoa Village; accommodation provided.

Responsibilities

• Lead, schedule and supervise housekeeping, maintenance and front-desk staff.
• Manage guest check-ins/outs and respond to inquiries promptly.
• Implement operational procedures and resort policies as directed.
• Inspect rooms and facilities; coordinate routine maintenance and inventory.
• Provide on-site leadership and handle emergencies after hours.

Skills

Staff supervision

Guest satisfaction

Operational oversight

Front desk management

Job description

Teck Guan Group in Tawau, Sabah, Malaysia seeks a Chalet Operations Manager to oversee guest reception, room management, and site operations at Tawau Cocoa Village.

The role requires 3–4 years of hospitality operations experience, on-site supervision of staff, and a proactive approach to guest satisfaction. Successful candidates reside on-site with accommodation provided and will lead daily tasks in a distinctive eco-tourism setting.