East Coast Postpaid Growth & Partnerships Manager

Menara Maxis; Kuantan; On-site; MYR 60,000 - 90,000; Full time

Job summary

Maxis in Malaysia is seeking a Postpaid Account Manager (MEP) to manage and grow Maxis Exclusive Partners across the assigned territory, driving Mobile, Fibre and Home Connectivity sales while ensuring strong partner performance and customer experience.

You will lead business reviews, identify growth opportunities, and coach partners to improve acquisition, revenue, and market penetration, collaborating with internal stakeholders to meet targets and uphold brand standards.

Responsibilities

• Drive achievement of Mobile, Broadband, Fibre and Home Connectivity sales targets across assigned Maxis Exclusive Partners (MEP).
• Develop and execute territory growth plans to improve acquisition, revenue, market penetration and partner productivity.
• Lead regular business reviews with MEP owners and key partner personnel to monitor performance and identify growth opportunities.
• Build strong relationships with partners and provide business consultation to improve overall commercial outcomes.
• Support customer acquisition, retention, upselling, cross-selling and convergence initiatives.
• Drive dealer capability development through coaching, guidance and performance management.
• Identify new business opportunities, touchpoint expansion opportunities and market growth areas.
• Monitor competitor activities and provide regular market intelligence and recommendations.
• Ensure compliance with company policies, governance requirements, branding standards and operational procedures.
• Work closely with internal stakeholders to support business priorities, strategic initiatives and customer experience improvements.

Job description

Maxis in Malaysia is seeking a Postpaid Account Manager (MEP) to manage and grow Maxis Exclusive Partners across the assigned territory, driving Mobile, Fibre and Home Connectivity sales while ensuring strong partner performance and customer experience.

You will lead business reviews, identify growth opportunities, and coach partners to improve acquisition, revenue, and market penetration, collaborating with internal stakeholders to meet targets and uphold brand standards.