E-commerce Supervisor（Shopee & Lazada)

DELI MALAYSIA E-COMMERCE SDN BHD; Selangor; On-site; MYR 120,000 - 180,000; Full time

Job summary

DELI MALAYSIA E-COMMERCE SDN BHD is seeking a strategic leader to steer growth across its local e-commerce portfolio in Malaysia. You will translate the Group's strategy into a 3–5 year roadmap, develop annual plans, and drive execution through objective setting and performance reviews.

You will analyse the local market, shape category development, set sales targets, plans for promotions and platform campaigns, oversee digital advertising, and support new product launches with efficient

Qualifications

• Understand and execute the Group's strategy with opportunities in the local e-commerce market.
• Develop annual e-commerce plans and cascade objectives to departments.
• Drive plan execution through goal management, performance reviews, and evaluations.
• Analyze the local market and align with category development for a multi-brand, multi-category, multi-channel store portfolio.
• Create sales targets, budgets, and promotional strategies for online stores.
• Plan platform campaigns, promotions, and procurement for platform resources.
• Manage monthly paid advertising plans including Facebook Ads and ROI improvements.
• Assist in selecting new products and planning initial purchase orders for launches; optimize product listings and promotions.

Responsibilities

• Execute annual business plan across departments to achieve targets.
• Monitor sales against targets and drive sales planning and promotions.
• Lead online sales strategy development and budgeting for key categories.
• Oversee promotional campaigns and platform campaign planning and procurement.
• Drive digital marketing initiatives including paid ads and ROI improvements.
• Support new product launches and optimize workflows for product listings.

Skills

Strategic thinking

Leadership

Team management

E-commerce analysis

Store performance analysis

Product positioning

Analytical thinking

Data-driven mindset

Problem solving

Mandarin language

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Understand and execute the Group's overall business strategy while identifying growth opportunities based on the local e-commerce market. Develop a 3–5 year strategic roadmap, including key initiatives and strategies to achieve short- and long-term business objectives.

Develop the annual e-commerce business plan, cascade objectives to relevant departments, and define key priorities for execution.

Drive the successful implementation of the annual business plan through goal management, performance reviews, and regular business evaluations to achieve annual operational targets.

Job Description

1. Strategic Development

• Understand and execute the Group's overall business strategy while identifying growth opportunities based on the local e-commerce market. Develop a 3–5 year strategic roadmap, including key initiatives and strategies to achieve short- and long-term business objectives.
• Develop the annual e-commerce business plan, cascade objectives to relevant departments, and define key priorities for execution.
• Drive the successful implementation of the annual business plan through goal management, performance reviews, and regular business evaluations to achieve annual operational targets.

2. Category Management

• Analyze the local e-commerce market and align with the Group's category development strategy to establish a multi-brand, multi-category, and multi-channel store portfolio that drives sales and strengthens brand and category growth.
• Develop category objectives, long-term development plans, and category strategies while identifying key projects and priorities.
• Establish a sales review mechanism to monitor progress against sales targets, drive sales planning and promotional initiatives across business functions, and participate in reviewing promotional plans for key products and projects.

3. Sales Management

• Develop annual and monthly sales targets, budgets, and operating plans for each online store.
• Create sales plans and promotional strategies for key product categories, flagship products, and strategic projects.
• Support the Marketing Department in conducting sales performance reviews for key categories and flagship products.

4. Promotion Management

• Plan promotional strategies and sales targets for major platform campaigns and marketing events.
• Develop procurement plans and strategies for platform promotional resource packages.
• Manage store participation in daily Flash Sale campaigns.
• Conduct monthly reviews of promotional campaign performance and identify improvement opportunities.

5. Advertising & Digital Marketing

• Develop monthly paid advertising plans and budgets, including keyword advertising and other digital marketing campaigns.
• Manage Facebook Ads campaigns (Traffic & Retargeting).
• Review monthly advertising performance and develop ROI improvement strategies.

6. New Product Launch

• Assist the Marketing Department in selecting new products and confirming key products for promotion.
• Support the Marketing Department in planning initial purchase orders for new product launches.
• Optimize and improve the workflow for new product listings and promotional activities.

Job Requirements

• Ability to speak and understand Mandarin is an added advantage.
• Strong business acumen with leadership and team management capabilities.
• Solid understanding of e-commerce market analysis, store performance analysis, and product positioning.
• Strong analytical thinking, data-driven mindset, high market sensitivity, and innovative problem-solving skills.
• Excellent product positioning knowledge with a strong understanding of consumer behavior and usage scenarios.
• Self-motivated with the ability to continuously learn, summarize experiences, and improve business processes.
• Strong teamwork skills, accountability, and the ability to perform well under pressure