E-Commerce Executive

DC CLOUD SDN BHD; Selangor; On-site; MYR 28,000 - 50,000; Full time

Benefits offered by this job

EPF

SOCSO

Annual Leave

Medical Leave

Health Insurance

Medical and Hospitalisation Leave

EIS

Annual Bonus

Training Provided

Performance Bonus

Overtime Pay

5 Working Days

Staff Discount

Job summary

DC CLOUD SDN BHD is seeking a detail-oriented E‑Commerce Listing Specialist to manage product listings across Shopee, TikTok Shop, Lazada and our website. You will ensure accuracy, publish new items, optimize titles and keywords, and coordinate with merchandising, marketing, and warehouse teams to meet deadlines.

The role requires 1–2 years in e-commerce operations, proficiency with Excel/Sheets, and a basic SEO knowledge.

Qualifications

• Diploma or Bachelor's Degree in Business, Marketing, E-Commerce, or related field.
• Minimum 1–2 years of experience in E-Commerce operations or product listing.
• Experience using Shopee Seller Centre, TikTok Shop Seller Centre, Lazada Seller Centre, or similar platforms.
• Strong attention to detail and accuracy.
• Good organizational and time management skills.
• Proficient in Microsoft Excel and Google Sheets.
• Basic knowledge of SEO and marketplace search optimization is an advantage.
• Ability to work independently and meet deadlines.

Responsibilities

• Create, upload, and publish new product listings across all e-commerce platforms (Shopee, TikTok Shop, Lazada, Website, etc.).
• Ensure all product information is complete, accurate, and aligned with company standards before publication.
• Prepare product titles, descriptions, specifications, variations, pricing, dimensions, and category selection.
• Upload product images and videos according to platform requirements.
• Ensure products are listed within the required timeline for new launches.
• Verify SKU, barcode, pricing, product codes, and stock information before listing.
• Regularly review listings to ensure accuracy and updates.
• Correct listing errors, duplicate products, or missing attributes.
• Coordinate with Merchandising and Warehouse for listing accuracy.
• Optimize product titles, keywords, attributes, and descriptions for visibility.
• Ensure listings comply with platform algorithms and guidelines.
• Recommend improvements to increase discoverability and conversion.
• Update promotional pricing during campaigns and flash sales.
• Prepare campaign product listings and ensure requirements are met.
• Coordinate with Marketing on campaign launches.
• Monitor product availability and listing status.
• Coordinate with Inventory and Warehouse on stock levels.
• Remove or relist discontinued products.
• Monitor Out-of-Stock items and relist when available.
• Work with Merchandising, Marketing, Creative, Warehouse and Livestream teams.
• Gather missing product information before listing and ensure launch readiness.
• Ensure smooth product launch execution.
• Ensure all listings comply with platform policies.
• Resolve listing violations promptly and stay updated on changes.
• Maintain product listing tracker and weekly reports.
• Report on new listings, pending products, errors, delisted items, and issues.
• Organize digital product folders and maintain image/content library.
• Support ad hoc e-commerce tasks from management.

Skills

Attention to detail

Organizational skills

Excel & Sheets

SEO knowledge

Shopee Seller Centre

Education

Degree in Business/Marketing/E-Commerce

Tools

Shopee Seller Centre

TikTok Shop Seller Centre

Lazada Seller Centre

Microsoft Excel

Google Sheets

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Diploma or Bachelor's Degree in Business, Marketing, E-Commerce, or related field.

Minimum 1–2 years of experience in E-Commerce operations or product listing.

Experience using Shopee Seller Centre, TikTok Shop Seller Centre, Lazada Seller Centre, or similar platforms.

Strong attention to detail and accuracy.

Good organizational and time management skills.

Proficient in Microsoft Excel and Google Sheets.

Basic knowledge of SEO and marketplace search optimization is an advantage.

Ability to work independently and meet deadlines.

Requirement

• Diploma or Bachelor's Degree in Business, Marketing, E-Commerce, or related field.
• Minimum 1–2 years of experience in E-Commerce operations or product listing.
• Experience using Shopee Seller Centre, TikTok Shop Seller Centre, Lazada Seller Centre, or similar platforms.
• Strong attention to detail and accuracy.
• Good organizational and time management skills.
• Proficient in Microsoft Excel and Google Sheets.
• Basic knowledge of SEO and marketplace search optimization is an advantage.
• Ability to work independently and meet deadlines.

Responsibility

1. Product Listing Management

• Create, upload, and publish new product listings across all e-commerce platforms (Shopee, TikTok Shop, Lazada, Website, etc.).
• Ensure all product information is complete, accurate, and aligned with company standards before publication.
• Prepare product titles, descriptions, specifications, variations, pricing, dimensions, and category selection.
• Upload product images and videos according to platform requirements.
• Ensure products are listed within the required timeline for new launches.

2. Product Information Accuracy

• Verify SKU, barcode, pricing, product codes, and stock information before listing.
• Regularly review existing listings to ensure all information remains accurate and updated.
• Correct listing errors, duplicate products, missing attributes, or inaccurate information.
• Coordinate with Merchandising and Warehouse to ensure listing accuracy.

3. Listing Optimization

• Optimize product titles, keywords, attributes, and descriptions to improve search visibility.
• Ensure listings comply with platform algorithms and marketplace guidelines.
• Recommend improvements to increase product discoverability and conversion rates.

4. Campaign & Promotion Support

• Update promotional pricing during campaigns and flash sales.
• Prepare campaign product listings before campaign deadlines.
• Ensure products participating in campaigns meet platform requirements.
• Coordinate with the Marketing team on campaign launches.

5. Inventory & Product Monitoring

• Monitor product availability and listing status.
• Coordinate with Inventory and Warehouse teams regarding stock availability.
• Remove or suspend discontinued or inactive products.
• Monitor Out-of-Stock products and relist when inventory becomes available.

6. Cross-Department Coordination

• Work closely with:
  • Merchandising
  • Marketing
  • Creative Team
  • Warehouse
  • Livestream Team
• Gather missing product information before listing.
• Ensure smooth product launch execution.

7. Marketplace Compliance

• Ensure all listings comply with platform policies.
• Resolve listing violations or rejected products promptly.
• Keep updated with marketplace policy changes.

8. Reporting & Documentation

• Maintain product listing tracker.
• Monitor listing completion status.
• Prepare weekly reports on:
  • New listings completed
  • Pending products
  • Listing errors
  • Delisted products
  • Marketplace issues

9. Administrative Support

• Organize digital product folders.
• Maintain product image and content library.
• Update product master data.
• Support ad hoc e-commerce operational tasks assigned by management.

Benefits

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Health Insurance
• Medical and Hospitalisation Leave
• EIS
• Annual Bonus
• Training Provided
• Performance Bonus
• Overtime Pay
• 5 Working Days
• Staff Discount