E-Commerce Executive

Wantjoin; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Benefits offered by this job

Annual Leave

Medical and Hospitalization Leave

EPF/SOCSO/EIS

Annual Bonus

Performance Bonus

5 Working Days

Staff Discount

Flexible Working Hours

Medical Insurance

Training Provided

Job summary

Wantjoin is hiring for an e-commerce role based in Malaysia. The candidate will manage daily operations across Shopee, Lazada, TikTok Shop and the company website, including product listings, pricing, images, and inventory.

The role requires 1–3 years in e-commerce or digital retail, hands-on marketplace experience, and strong data reporting skills using Excel/Google Sheets. Proficiency in English and Mandarin is a plus.

Qualifications

• Diploma or Bachelor’s Degree in Marketing, Business, E-commerce, Digital Marketing, or a related field.
• 1–3 years of experience in e-commerce, marketplace operations, or digital retail.
• Hands-on experience managing marketplaces such as Shopee, Lazada, TikTok Shop, or Shopify.
• Good understanding of online shopping platforms, promotions, vouchers, and campaign mechanics.
• Familiar with Microsoft Excel or Google Sheets for reporting and data analysis.
• Basic knowledge of Meta Ads, Google Ads, or digital marketing is an advantage.
• Strong attention to detail with the ability to manage multiple tasks simultaneously.
• Good organizational and time management skills.
• Able to work independently while collaborating effectively with cross-functional teams.
• Excellent written and verbal communication skills in English and Mandarin.
• Proactive, responsible, and eager to learn in a fast-paced e-commerce environment.

Responsibilities

• Manage daily operations across e-commerce platforms including Shopee, Lazada, TikTok Shop, and the company website.
• Create and maintain product listings, ensuring accurate product information, pricing, images, and inventory.
• Plan and execute marketplace campaigns, flash sales, vouchers, and promotional activities.
• Coordinate with warehouse and customer service teams to ensure timely order fulfilment and issue resolution.
• Monitor inventory levels and work closely with the purchasing team to prevent stock shortages.
• Track sales performance, campaign results, and key marketplace metrics, preparing regular performance reports.
• Monitor competitors’ pricing, promotions, and product offerings to identify opportunities.
• Coordinate with the marketing team to ensure campaigns and product launches are executed on schedule.
• Assist in managing online store visuals, banners, and merchandising to improve conversion rates.
• Handle marketplace backend operations including pricing updates, product uploads, and campaign submissions.
• Support the launch of new products across all online sales channels.
• Continuously identify opportunities to improve operational efficiency and the customer shopping experience.

Skills

Marketing

E-commerce

Marketplace operations

Digital marketing

Excel

Google Sheets

English

Mandarin

Education

Diploma or Bachelor’s Degree in Marketing/Business/E-commerce/Digital Marketing

Tools

Shopee

Lazada

TikTok Shop

Shopify

Job description

Diploma or Bachelor’s Degree in Marketing, Business, E-commerce, Digital Marketing, or a related field.

1–3 years of experience in e-commerce, marketplace operations, or digital retail.

Hands‑on experience managing marketplaces such as Shopee, Lazada, TikTok Shop, or Shopify.

Good understanding of online shopping platforms, promotions, vouchers, and campaign mechanics.

Familiar with Microsoft Excel or Google Sheets for reporting and data analysis.

Basic knowledge of Meta Ads, Google Ads, or digital marketing is an advantage.

Strong attention to detail with the ability to manage multiple tasks simultaneously.

Good organizational and time management skills.

Able to work independently while collaborating effectively with cross‑functional teams.

Excellent written and verbal communication skills in English and Mandarin.

Proactive, responsible, and eager to learn in a fast‑paced e-commerce environment.

Requirement

• Diploma or Bachelor’s Degree in Marketing, Business, E-commerce, Digital Marketing, or a related field.

• 1–3 years of experience in e-commerce, marketplace operations, or digital retail.

• Hands‑on experience managing marketplaces such as Shopee, Lazada, TikTok Shop, or Shopify.

• Good understanding of online shopping platforms, promotions, vouchers, and campaign mechanics.

• Familiar with Microsoft Excel or Google Sheets for reporting and data analysis.

• Basic knowledge of Meta Ads, Google Ads, or digital marketing is an advantage.

• Strong attention to detail with the ability to manage multiple tasks simultaneously.

• Good organizational and time management skills.

• Able to work independently while collaborating effectively with cross‑functional teams.

• Excellent written and verbal communication skills in English and Mandarin.

• Proactive, responsible, and eager to learn in a fast‑paced e-commerce environment.

Responsibility

• Manage daily operations across e‑commerce platforms including Shopee, Lazada, TikTok Shop, and the company website.

• Create and maintain product listings, ensuring accurate product information, pricing, images, and inventory.

• Plan and execute marketplace campaigns, flash sales, vouchers, and promotional activities.

• Coordinate with warehouse and customer service teams to ensure timely order fulfilment and issue resolution.

• Monitor inventory levels and work closely with the purchasing team to prevent stock shortages.

• Track sales performance, campaign results, and key marketplace metrics, preparing regular performance reports.

• Monitor competitors’ pricing, promotions, and product offerings to identify opportunities.

• Coordinate with the marketing team to ensure campaigns and product launches are executed on schedule.

• Assist in managing online store visuals, banners, and merchandising to improve conversion rates.

• Handle marketplace backend operations including pricing updates, product uploads, and campaign submissions.

• Support the launch of new products across all online sales channels.

• Continuously identify opportunities to improve operational efficiency and the customer shopping experience.

Benefits

• Annual Leave
• Medical and Hospitalization Leave
• EPF/ SOCSO/ EIS
• Annual Bonus
• Performance Bonus
• 5 Working Days
• Staff Discount
• Allowance Provided
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Flexible Working Hours
• Medical Insurance
• Training Provided