E-Commerce Executive

Jie Business - OPPO Authorized Exclusive Distributor Malaysia; Selangor; On-site; MYR 42,000 - 66,000; Full time

Job summary

Jora Malaysia is seeking an E-commerce Operations professional to manage day-to-day platform activities, optimize product listings, and execute strategic promotions to drive sales and improve customer experience.

The role requires 2–3 years in e-commerce, fluency in English and Mandarin, and strong analytical capability to monitor market trends and performance. You will collaborate with marketing, warehouse, and customer service to ensure smooth operations.

Qualifications

• At least Diploma/bachelor's degree in digital marketing, E-commerce, or equivalent.
• 2–3 years of working experience in e-commerce, preferably familiar with TikTok Shop operation.
• Required language: English and Mandarin
• Strong analytical skills and ability to stay updated on market trends and changes in the e-commerce environment
• Team player and able to work independently with minimum supervision
• Ability to adapt in fast pace environment

Responsibilities

• Oversee daily operations of the E-commerce platform to ensure functionality, user experience, and overall performance.
• Manage product listings and implement merchandising strategies to highlight featured products, promotions, and new product launching
• Conduct regular analysis (e.g., competitor, sales performance) to identify market trends, pricing strategies, and improvement opportunities.
• Develop, execute, and assess promotional campaigns to maximize sales and enhance conversion rates and traffic.
• Monitor and manage inventory levels to ensure stock replenishment and timely order fulfilment.
• Foster and maintain relationships with platform partners to ensure collaborative success.
• Work closely with Customer Service team to respond promptly on customer inquiries, reviews, and feedback.
• Collaborate with cross-functional teams to ensure a seamless operation, including marketing, warehouse, and customer service etc.

Skills

Analytical skills

Team player

Independent work

Digital marketing

Education

Diploma/Bachelor's in digital marketing or E-commerce

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Accountable for one of the E-commerce platforms by managing day-to-day operations, optimizing product listings, and elevating customer experiences to drive sales maximization, operational efficiency, and contribute to our overall business growth.

Job Descriptions:

• Oversee daily operations of the E-commerce platform to ensure functionality, user experience, and overall performance.
• Manage product listings and implement merchandising strategies to highlight featured products, promotions, and new product launching
• Conduct regular analysis (e.g., competitor, sales performance etc.) to identify market trends, pricing strategies, and improvement opportunities.
• Develop, execute, and assess promotional campaigns to maximize sales and enhance conversion rates and traffic.
• Monitor and manage inventory levels to ensure stock replenishment and timely order fulfilment.
• Foster and maintain relationships with platform partners to ensure collaborative success.
• Work closely with Customer Service team to respond promptly on customer inquiries, reviews, and feedback.
• Collaborate with cross-functional teams to ensure a seamless operation, including marketing, warehouse, and customer service etc.

Job Requirements:

• At least Diploma/bachelor's degree in digital marketing, E-commerce, or equivalent.
• At least 2-3 years of working experience in e-commerce field, preferably familiar with TikTok Shop operation.
• Required language: English and Mandarin
• Strong analytical skills and ability to stay updated on market trends and changes in the e-commerce environment
• Team player and able to work independently with minimum supervision
• Ability to adapt in fast pace environment